OB Financial Counselor

3 days ago

Orlando, Florida, United States Women's Care Full time

Description
Women's Care, founded in 1998, is a leading women's healthcare group in the United States, dedicated to providing the highest quality of care for women through their reproductive years and beyond. With 100+ locations and over 400 OB/GYNs and specialists across the country, Women's Care provides comprehensive patient care in obstetrics, gynecology, gynecologic oncology, urogynecology, gynecologic pathology, breast surgery, genetic counseling, maternal fetal medicine, laboratory services, and fertility.

Provides professional clerical support following established standards and practices. Meets with new obstetric patients to review financial responsibility and insurance requirements. Refers matters outside their scope of duties to the Clerical Supervisor or Division Administrator.

  • Meet with new obstetric patients to review financial responsibility; explain applicable benefits, co-pays co-insurance and/or deductible to patient.
  • Review OB accounts prior to each visit; inform patients of outstanding balance.
  • Document/update information in patient's electronic medical record.
  • Document benefits on OB Budget Agreement.
  • Respond to OB insurance related questions.
  • Obtain pre-certification for delivery, if needed.
  • Coordination of referrals for OB and GYN patients.
  • Assist physicians with obtaining Lupron for GYN patients, as needed.
  • Work closely with Billing Department and Front Office Supervisor.
  • Check in/check out, as needed.
  • Perform reception/scheduling duties, as needed.
  • Represents clinic in a professional manner. Treats all customers, internal and external, in a courteous and cooperative manner.
  • Attends required meetings and participates in team activities and professional development activities.
  • Demonstrates and embodies the Women's Care mission and core values.
  • Compliance with all HIPAA rules, regulations, and guidelines.
  • Other duties as assigned.

Qualifications
Qualifications:

  • High school diploma or equivalent.
  • Minimum two years authorization/referral experience in medical office environment, preferably within OBGYN.
  • Working knowledge of billing/insurance processes and guidelines
  • Ability to multi-task in a stressful, deadline-oriented environment.
  • Ability to communicate with coworkers, providers and patients in an effective manner.
  • Ability to use a computer and enter data in electronic medical record system, preferably eClinicalWorks (eCW).
  • Must be reliable, punctual, and dependable.

WHY JOIN WOMEN'S CARE?
We Offer

  • Competitive compensation package
  • Health, dental, and vision benefits
  • Paid time off and paid holidays
  • 401k plan
  • An opportunity to make a difference in patients' lives every day

Women's Care has grown tremendously through the years and expects to accelerate its growth with plans to expand rapidly into new markets across the U.S. With the commitment of our employees, we remain true to our mission of 'Improving the Health of Women Every Day.' At Women's Care, we
CARE
about our patients, and we stand by our values.

C
ompassion & Empathy: Treating patients like valued friends and family

A
ccountability: Taking responsibility for our actions and behaviors

R
espect: Acting respectfully in every interaction

E
xcellence & Quality: Providing the safest, highest quality of care

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