Sr. Director Business Applications

ELLKAY started out providing connectivity solutions to laboratories and within a few years, grew to also provide data management solutions to ambulatory organizations. ELLKAY is now a trusted data management partner in five healthcare segments. ELLKAY's solutions continue to serve laboratories and ambulatory practices and have expanded to empower hospitals and health systems, healthcare IT vendors, ambulatory practices, health plans, and other healthcare organizations with cutting-edge technologies and solutions that drive their growth and interoperability strategies.

Today, ELLKAY remains true to our core values, building strong partner relationships and offering unparalleled service and support while providing innovative, scalable solutions to the challenges our customers face in today's data-rich world.

ELLKAY's experience, customer-focused approach, and reputation for innovation, speed, and accuracy differentiate ELLKAY as a premier partner for your interoperability needs and data management strategy.

Job Description
We are seeking a Senior Director of Business Applications to own and build our business systems strategy and execution. This leader will drive our Quote-to-Cash transformation initiatives to ensure seamless integration, automation, and scalability. This is a hands-on leadership role, combining strategic vision with day-to-day execution, and will partner closely with Sales, Finance, Delivery, and Customer Success to create a unified, data-driven backbone for the business. This role is highly visible, highly strategic, and has a unique opportunity to meaningfully impact the future of ELLKAY.

Essential Duties & Responsibilities

• Lead and own the end-to-end Quote-to-Cash transformation, including use of Salesforce CPQ, NetSuite, LinkSquares and integrated systems.
• Collaborate extensively with functional and technical leaders (Sales, Rev Ops, Finance, Delivery, Product) on workflows improvements that drive an efficient Quote-to-Cash process. This may include streamlining workflows, optimizing existing technologies, and building or acquiring new solutions.
• Advocate for and build a high-performing Business Applications team (internal and external resources), while remaining hands-on in solution design and execution.
• Lead the data and reporting strategy for the Quote-to-Cash process, ensuring information is captured, structured, and leveraged for business insights, while driving alignment with stakeholders and guiding decisions on tools, partners, and organizational readiness.
• Establish system architecture, integration strategy, and data governance standards that support scale and ensure data consistency.
• Be a change agent to drive and influence effective change management. Leverage executive relationships when necessary. Collaborate with senior leadership and project management office on driving success.
• Translate business requirements into scalable and best-practice solutions. Be a strategic advisor to ensure requirements are discussed with an open mindset and with scale in mind.
• Define and track KPIs to measure process effectiveness and system performance.
• Have an AI-first mindset.
• Manage vendor relationships and evaluate new technology solutions to drive innovation.

Qualifications

• Proven experience successfully delivering cross-functional business system transformation projects, especially quote-to-cash.
• 8+ years of experience with Salesforce CPQ in a team lead, product owner, administrator, or consultant role.
• 5+ years of experience in Healthcare IT industry, preferably with SaaS businesses.
• Deep understanding of Salesforce Sales Cloud, CPQ, and integrations with third-party SaaS tools.
• Salesforce certifications (e.g., Administrator, Advanced Administrator, Business Analyst, or CPQ Specialist) helpful.
• Experience with NetSuite ZoneBilling helpful but not required.
• Knowledge of third-party integrators such as Zapier, Mulesoft helpful but not required.
• Excellent communication, stakeholder management, and prioritization skills.

Benefits
ELLKAY offers a comprehensive and competitive benefit package that starts day one
Including

• Medical, Dental, and Vision benefits
• Employer-paid Life and LTD
• 401k w/ matching – once eligibility is met
• Work/life balance
• Paid Volunteer Program
• Flexible working hours
• Unlimited PTO
• Remote work options
• Employee Discounts
• Parental Leave

Our Awesome Culture Includes

• Working with talented, collaborative, and friendly people who love what they do
• Professional growth within
• Innovation environment
• On site in HQ Free daily lunches

Additional Information
At ELLKAY, we are committed to operating as a hybrid workplace, offering employees flexibility in how they structure their time between in-office and remote work. We recognize the significance of fostering connections, collaboration, and creativity within our office culture and its positive impact on our business. Our philosophy of operating as a hybrid workplace underscores our dedication to enabling employees to tailor work-life balance to their individual preferences. For those who do not live within 40 miles of one of our offices, we are open to considering remote work for candidates whose skills and experience strongly align with the role. While we prioritize a hybrid work environment for most roles, we understand the importance of flexibility and are open to remote work for specific positions and specialized skill sets.

For more information on our company, visit

ELLKAY LLC is a Smoke-Free Workplace.

ELLKAY, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.