Director of Military Affairs

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Department

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Job Description

The Director of Military Affairs provides leadership, vision, and strategic direction for all programs and services supporting military-affiliated students—including active duty, veterans, reservists, and their dependents. Under general direction, the Director oversees compliance with federal and state regulations, manages military-related benefits, leads outreach and retention initiatives, fosters partnerships that advance student success, and collaborates with the ROTC programs. This role also serves as a campus and community advocate for military-affiliated students and supervises staff within the Office of Military Affairs.

Responsibilities:

Compliance & Benefits Administration

• Ensure compliance with federal, state, and Texas A&M University System policies related to military and veteran education benefits (e.g. VA, Hazlewood Act, etc.)

• Oversee certification and processing of federal and state VA education benefits to include the Hazlewood Act exemption, and other Department of Defense military student benefits.

• Serve as the liaison to the State Approving Agency (SAA); establish relationships with federal, state and local veterans' services agencies and serves as the University subject matter expert on veterans' educational programs, policies, procedures, and regulations.

• Conduct quality control of student records, enrollment, and internal communication to confirm eligibility and accuracy.

• Train and certify staff in benefit processing systems and provide professional development opportunities. (e.g., VA Enrollment Manager, Banner).

Student Support, Outreach & Retention

• Develop and implement strategic plans for the enhancement of a welcoming, encouraging, and supportive campus environment for Veterans and all military connected students.

• Develop and implement a mechanism to identify program needs including but not limited to financial and academic matters and determine resources to meet those needs.

• Implement plans, programs, and processes to enhance and facilitate enrollment for the veteran population.

• Monitor student progress and implement retention strategies throughout the student lifecycle.

• Organize programming and campus/community events for military affiliated students.

• Build partnerships with community, governmental, and military organizations.

• Assist with operations, recruitment, and expansion strategies for Army and Airforce ROTC programs; create pipeline for Marine/Navy ROTC opportunities.

Veteran Advocacy

• Serve as the spokesperson for military and veteran student needs on campus and in the community.

• Develop partnerships with military installations, veteran-serving organizations, and government agencies.

• Promote awareness of veteran issues to faculty, staff, and administration.

• Represent the university at veteran and military community events.

• Collaborate with academic departments and colleges to serve as a veteran advocate for new programs and course offerings.

Leadership & Supervision

• Manage daily operations of the Office of Military Affairs.

• Supervise, train, and evaluate professional staff, student employees, and interns.

• Approve leave, assign duties, and oversee professional development opportunities for staff.

• Manage departmental budget and expenditures to the extent authorized, ensuring expenditures are necessary and directly related to supporting the institutions enrollment goals.

• Provide data reports and assessments on military student outcomes, retention, and graduation rates.

• Prepare annual report for Military Affairs and prepare annual assessment plan according to University requirements.

Other Duties

• Serve on university committees and working groups.

• Perform other duties as assigned.

Required Education and Experience:

• Bachelor's degree or higher in related field.

• Ten (10) years of related experience working with veterans in a higher education setting.

Preferred Required Education and Experience:

• Master's degree in higher education administration, public administration, business, counseling, or related field.

• Military service background or close military family affiliation.

• Experience with systems such as Banner, VA Enrollment Manager, Tungsten, and Academic Institution Portal (AiPortal).

• Record of successful program development, student retention initiatives, and community engagement.

Applicant Instructions:  

Please make sure to provide the following documents:  

• Cover Letter 

• Resume / CV  

• Professional References 

For detailed instructions on how to apply for any position on our website, please use the following link:  

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Summary of Employee Benefits:  

Texas A&M University-San Antonio values community engagement and encourages applicants who are committed to advancing the well-being and prosperity of our communities.  

Please ensure that all required documents are uploaded prior to submitting the application. Once the application is submitted, no changes or revisions can be made.  If you have issues with adding documents to your application, please contact HR at   

In compliance with ADA, if accommodations are needed for the application process, please contact HR at

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.