City Government Relations Manager

Love your Mondays again

Join the Future of Connectivity with Metronet
Are you ready to launch your career with one of the nation's fastest-growing fiber-optic powerhouses? Welcome to Metronet, where we don't just build networks; we build communities.

Job Summary:
Responsible for external relations and building trust with community officials, residents, businesses, and organizations in new and existing Metronet communities. As the external "face" of Metronet, the City Government Relations Manager (AKA City Relations Manager) works with construction during deployment and manages ongoing community relations to support Metronet's Growth Plan and success.

What we offer:

• Competitive pay
• Annual bonus opportunity
• Annual merit increases
• Affordable insurance (medical, dental, vision, etc.)
• 401(k) company match up to 6%
• Paid time off
• Volunteer hours
• Perks and discounts
• Discounted Metronet service in our serviceable area
• Opportunities for advancement
• So much more

What you will be doing:

• Manage, identify, and nurture key relationships with city entities and local elected officials.
• Manage and facilitate monthly meetings between city officials and Metronet field leaders.
• Proxy for Business Development team, as needed.
• Point of escalation for city entities, including constituent assistance.
• Manage and facilitate contact with legacy markets.
• Regulate existing processes and propose improvements.
• Prepare and present the Metronet "story" to applicable community, residential and business groups.
• Utilize relationship/professional networks to advance residential/business sales through referrals and introductions.
• Oversee OSP project to look for, emerging issues, and trends to determine their potential impact on the market.
• Assist senior management and leadership with strategic planning for known and potential activities related to fiber overbuild project implementation.
• Coordinate efforts between various external and internal customers including city officials.
• Partner with the team to liaise with local government leaders, drive advocacy efforts, and influence local policies to support company goals.
• Prepare reports and presentations for internal and external customers.
• Collaborate with industry groups and organizations with complementary objectives.
• Advise departments on emerging issues that impact the business.
• Communicate complex concepts through oral and written mediums.
• Attend meetings between community decision makers and Metronet leadership.
• Monitor local government council meeting agendas and attend those meetings when appropriate.
• Leverage internal stakeholders to achieve problem resolutions.
• 20-35% travel as needed for business requirements, sometimes with less than 24 hour notice.
• All other duties as assigned.

What you need for this position:

• Bachelor's Degree and/or 3 years' experience in business management, political science, public relations, or related field preferred.
• Confident public speaker, effective with both internal teams and external stakeholders.
• Ability to travel 20-35% as needed for business, sometimes with less than 24-hour notice.

Join us and find out what it means to love your career
At Metronet, we are committed to delivering cutting-edge technology combined with exceptional customer care. Our 100% fiber-optic technology ensures that we provide our customers with some of the fastest internet speeds in the world. As industry leaders in fiber-to-the-premise TV, voice, and internet services, we're not just focused on expanding our networks—we're focused on enriching the lives of those we serve.

We value our associates because they are the cornerstone of our success. By joining the Metronet family, you're stepping into a rewarding career in technology with a company dedicated to your growth and success. We're in it to win it, and a key part of our strategy is to strengthen our business-to-business technology sales team with talented and hard-working individuals who aspire to be the next generation of technology leaders.

Recognized as one of the Best Places to Work, we offer a competitive total compensation package, including 80% of medical premiums paid by the company, company-paid disability and life insurance, and a 401(k)-company match with immediate vesting. Plus, enjoy discounted services within our coverage areas and thrive in a locally owned, friendly, and fun atmosphere.

Discover more with Metronet — a company where your success builds stronger communities, and your future is limitless.

Metronet is an Equal Opportunity Employer and a Veteran Friendly Employer.