IT Support Engineer
3 days ago
Summary Our client is a leading Biotech Company in the San Diego, CA area and they are in need of an IT Support Engineer Level II Technician. An IT Technician’s role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties.Duties & Responsibilities Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues. Provisioning and system setup for new hires. Prioritize incidents and service requests according to defined processes to meet defined SLAs. Use remote tools and diagnostic utilities to aid in resolving support requests. Server administration via Active Directory, File & Print services, DNS, DHCP. Install antivirus software and ensure virus definitions are up to date. Server administration via Active Directory, File & Print services, DNS, DHCP. Network firewall and switch administration and maintenance. Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. Qualifications & Requirements Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Knowledge and familiarity with RMMs (i.e. Connectwise, Kaseya, etc) is a must PSA (ticketing system) Experience is a must Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Having worked in an MSP environment is a major plus. Ideal Qualifications (not required) CCNA or CCIE-Cisco certifications CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training. Employment Type: Full time Location: San Diego, CA (Miramar)
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Bridge and Transportation Group Manager
1 day ago
us Collins Engineer Full timeOverview Collins is seeking a highly motivated and experienced Bridge and Transportation Group Manager to play a key role on our team in Las Cruces, New Mexico. The ideal candidate will have experience in bridge inspection, rehabilitation, maintenance, and design, and creative problem-solving skills balanced with a strong background in the field. This...
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Information Technology Support Engineer
4 weeks ago
Fremont, CA, United States Merge IT Full timeOur enterprise-level client is seeking to add an IT Support Engineer to the team in Fremont, CA. Please see below for full details- Find out if this opportunity is a good fit by reading all of the information that follows below. Job Notes: -- 6+ month contract / extensions possible but are not guaranteed. -- Onsite in Freemont, CA 94538-- Drug & Background...
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Information Technology Support Engineer
4 weeks ago
Fremont, CA, United States Merge IT Full timeOur enterprise-level client is seeking to add an IT Support Engineer to the team in Fremont, CA. Please see below for full details- Job Notes: -- 6+ month contract / extensions possible but are not guaranteed. -- Onsite in Freemont, CA 94538-- Drug & Background required Pay Rate = $32 W2 per hour plus benefits Specifics from the client: Interact with users...
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Automation Software Engineer
3 days ago
San Diego, CA, United States IT Partners Full timeWe are looking for a talented and versatile Software Engineer to join our Automation Practice. This role will support the design, development, and integration of automation solutions across the enterprise. The ideal candidate will bring strong software engineering fundamentals, a passion for innovation, and the ability to work collaboratively across...
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Automation Software Engineer
2 weeks ago
San Diego, CA, United States IT Partners Full timeWe are looking for a talented and versatile Software Engineer to join our Automation Practice. This role will support the design, development, and integration of automation solutions across the enterprise. The ideal candidate will bring strong software engineering fundamentals, a passion for innovation, and the ability to work collaboratively across...
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Automation Software Engineer
1 week ago
San Diego, CA, United States IT Partners Full timeWe are looking for a talented and versatile Software Engineer to join our Automation Practice. This role will support the design, development, and integration of automation solutions across the enterprise. The ideal candidate will bring strong software engineering fundamentals, a passion for innovation, and the ability to work collaboratively across...
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Automation Software Engineer
2 days ago
San Diego, CA, United States IT Partners Full timeWe are looking for a talented and versatile Software Engineer to join our Automation Practice. This role will support the design, development, and integration of automation solutions across the enterprise. The ideal candidate will bring strong software engineering fundamentals, a passion for innovation, and the ability to work collaboratively across...
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Python Support Engineer with Cloud Foundary
2 weeks ago
San Francisco, United States Smart IT Frame Full timePython Support Engineer with Cloud Foundary As Foundry Support Engineers, we leverage our technical skills to assist Foundry users. Collaborating with product engineers and support teams, we ensure user issues are resolved efficiently. Overview Foundry Support Engineer role focused on providing technical guidance, troubleshooting, and customer-focused...
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Python Support Engineer with Cloud Foundary
2 weeks ago
San Francisco, United States Smart IT Frame Full timePython Support Engineer with Cloud Foundary As Foundry Support Engineers, we leverage our technical skills to assist Foundry users. Collaborating with product engineers and support teams, we ensure user issues are resolved efficiently. Overview Foundry Support Engineer role focused on providing technical guidance, troubleshooting, and customer-focused...
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Product Support Engineer
1 week ago
San Jose, United States Amadeus IT Group S.A Full timeProduct Support Engineer Amadeus is growing in the Airport IT domain that represents a significant potential for diversification and company growth. Amadeus designs, develops and delivers, in close partnership with customers, multiple applications to manage flight operations, process passengers and process baggage. Amadeus solutions enable our customers to...
