IT Help Desk Support
1 week ago
Summary Our client is a leading IT Solutions Company located in the Ellicott City, MD area and they are in need of a Help Desk Support Level III Technician. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client’s business needs.Duties & Responsibilities Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. Deploying and managing Windows Servers and Active Directory Designing Local Area Networks Implementing and monitoring network security Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Performing network infrastructure troubleshooting Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Qualifications & Requirements Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory Having worked in an MSP environment is a MUST 2-3 years of experience in a client-facing environment such as sales engineering Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training. Employment Type: Full time Location: Ellicott City, MD
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Help Desk Support
6 days ago
Dade City, United States IT Resources Full timeThis is an ENTRY LEVEL $18/Hr role on site EVERY DAY in Dade City, FL for a 1pm-10pm shift. Education: Some technical certificates CompTIA A+ or AA computer science degree Experience: Some level of IT Certifications and/or degree or pursuing a computer science degree Held steady job in the past either former military or service industry or security A...
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IT Help Desk Support
4 days ago
Ellicott City, United States K2 Staffing, LLC Full timeJob DescriptionJob DescriptionSummaryOur client is a leading IT Solutions Company located in the Ellicott City, MD area and they are in need of a Help Desk Support Level III Technician. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage...
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IT Help Desk Support
4 days ago
Ellicott City, United States K2 Staffing Full timeJob DescriptionJob DescriptionSummaryOur client is a leading IT Solutions Company located in the Ellicott City, MD area and they are in need of a Help Desk Support Level III Technician. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage...
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Belize , US K2 Staffing Full timeSummary Our firm partners with multiple U.S.-based Managed Services Providers (MSPs) who are seeking to expand their offshore teams. We are currently hiring Remote Level II IT Help Desk Support Technicians based in Belize. This position involves providing technical support for desktop and server environments, including Windows 10, Windows Server 2016/2019,...
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Colombia , US K2 Staffing Full timeSummaryWe work with a wide range of U.S.-based clients, many in the Managed Services Provider (MSP) space, and are currently hiring Remote Level II IT Help Desk Support Technicians to join their growing teams. This role requires strong knowledge of desktop and server technologies, including Windows 10, Windows Server 2016/2019, networking fundamentals, and...
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Remote IT Help Desk Support
1 week ago
Manila PI , US K2 Staffing Full timeSummaryOur recruitment firm services clients in the United States and we have multiple roles open at the present time for offshore/Remote IT Helpdesk Support Level II Technicians for Managed Services Providers (MSPs). To qualify for this opportunity, you will need to have a track record of understanding in business desktop and server technologies that...
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IT Junior Help Desk Support
1 week ago
Jersey City, New Jersey, United States The Fesco Group Full timeTruVolt Brands is looking for a skilled and motivated IT Junior Help Desk Support to join our growing team in Jersey City. In this role, you'll install, maintain, and support computer systems and networks, ensuring reliability and performance across the organization. You'll also train and assist staff in effectively using our IT infrastructure. We value...
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Help Desk Specialist 1
1 week ago
remote, us ASM Research Full timeJob Description Supports one or more software applications developed and operated by ASM Research. Participates as a member of a team that handles inquiries from users for multiple applications. Performs basic user-problem analyses for the help desk. Assesses the customers’ issue, performs initial triage, documents the problem, creates an incident and...
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IT Help Desk Support Specialist
1 week ago
Salt Lake City, United States Dentons Durham Jones Pinegar PC Full timeJob DescriptionJob DescriptionLaw firm is looking for an experienced Help Desk/Software Support Specialist to work full-time in its office, located on the north end of Utah County. Must be highly knowledgeable with troubleshooting and resolving desktop support needs, and possess a professional demeanor, take great pride in being highly responsive, with an...
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Johannesburg SA , US K2 Staffing Full timeSummary Our staffing firm partners with U.S.-based clients, many of which are Managed Services Providers (MSPs). We currently have multiple openings for Remote / Offshore Level II IT Help Desk Support Technicians. This position requires proven experience in supporting business desktop and server environments, including Windows 10 workstations, Windows Server...
