Help Desk Support

6 days ago

Dade City, United States IT Resources Full time

This is an ENTRY LEVEL $18/Hr role on site EVERY DAY in Dade City, FL for a 1pm-10pm shift.   Education: Some technical certificates CompTIA A+ or AA computer science degree   Experience: Some level of IT Certifications and/or degree or pursuing a computer science degree Held steady job in the past either former military or service industry or security A passion to break into the computer science to gain entry level work experience   Responsibilities: Device Management: Install, configure, and maintain computers, tablets, smartphones, scanners, copiers, and printers. Remove outdated or non-functional devices as directed by the agency. Document all maintenance, installation, and removal activities in the designated agency tracking system. Service Desk and Technical Support: Provide technical support to agency personnel via the service desk telephone line and/or remote assistance tools. Answer and resolve incoming service desk tickets in a timely manner. Escalate unresolved or complex issues to higher-level support or management as needed. Vendor and Warranty Management: Contact and follow up with outside vendors to coordinate repairs for agency equipment covered under warranty. Inventory and Records Management: Maintain up-to-date and accurate records of all IT inventory, including serial numbers, user assignments, and location. Document all repair and maintenance work performed on agency equipment. Preventive Maintenance: Conduct preventive maintenance inspections on agency technology equipment to identify and resolve potential issues before they cause service interruptions. Monitoring: Monitor network and server activity by observing agency monitoring systems.

  • IT Junior Help Desk Support

    1 week ago

    Jersey City, New Jersey, United States The Fesco Group Full time

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    Salt Lake City, United States Dentons Durham Jones Pinegar PC Full time

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  • Help Desk Support Technician II

    6 days ago

    Long Island City, NY, United States The Fortune Society Full time

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  • Help Desk Support Technician II

    1 week ago

    Long Island City, NY, United States The Fortune Society Full time

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  • Help Desk Support Technician II

    2 weeks ago

    Long Island City, NY, United States The Fortune Society Full time

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  • Help Desk Support Technician II

    1 week ago

    Long Island City, NY, United States The Fortune Society Full time

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  • Help Desk Support Technician II

    1 week ago

    Long Island City, NY, United States The Fortune Society Full time

    Title: Help Desk Support Technician II Unit: Information Technology Reports to: Director of Help Desk Support Status: Full Time; Regular; Non-Exempt Salary: $30.22 to $32.97(approximately $55,000 to $60,000 annually) Location: Long Island City, Queens Days/Hours: 35 Hour Weekly schedule Organization Overview: The Fortune Society, Inc. (Fortune) has been...

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    Kansas City, United States Clearance Jobs Full time

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    1 week ago

    Kansas City, United States Zachary Piper Solutions Full time

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    Garden City, United States kay search group Full time

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