Remote IT Help Desk Support
1 week ago
SummaryOur recruitment firm services clients in the United States and we have multiple roles open at the present time for offshore/Remote IT Helpdesk Support Level II Technicians for Managed Services Providers (MSPs). To qualify for this opportunity, you will need to have a track record of understanding in business desktop and server technologies that include: Windows 10 workstations, Windows 2016 & 2019 servers, intermediate networking, and vendor-specific hardware and software.Duties & Responsibilities Point person with Windows Desktop related issues End-User assistance Assist with Windows Servers Monitor alert systems and take appropriate action as per guidelines. Receive escalated service requests requiring an enhanced response. New User On-boarding Network support LAN/WAN Maintenance Support Network Hardware Support and Installation Qualifications & Requirements Having worked with a Managed Services Provider (MSP) in the past is a MUST Three (3) years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, IT service management; Helpdesk Representative; IT Service Desk; IT user support Remote Management & Monitor (RMM) software experience (i.e. Connectwise, Kaseya, Ninja) PSA (or Ticketing) software experience (i.e. Autotask) History of network and firewall administration (Sonicwall & Meraki). Basic knowledge of network, server, and workstation troubleshooting knowledge. Excellent customer service skills (courteous, tactful, and professional demeanor). Excellent written and verbal communication skills, with experience presenting to groups. Reliable work ethic. A willingness to learn and grow Employment Type: Full time Location: Manila, PI
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Remote IT Help Desk Support
3 days ago
Manila PI , US K2 Staffing Full timeSummaryOur recruitment firm services clients in the United States and we have multiple roles open at the present time for offshore/Remote IT Helpdesk Support Level II Technicians for Managed Services Providers (MSPs). To qualify for this opportunity, you will need to have a track record of understanding in business desktop and server technologies that...
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Belize , US K2 Staffing Full timeSummary Our firm partners with multiple U.S.-based Managed Services Providers (MSPs) who are seeking to expand their offshore teams. We are currently hiring Remote Level II IT Help Desk Support Technicians based in Belize. This position involves providing technical support for desktop and server environments, including Windows 10, Windows Server 2016/2019,...
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Colombia , US K2 Staffing Full timeSummaryWe work with a wide range of U.S.-based clients, many in the Managed Services Provider (MSP) space, and are currently hiring Remote Level II IT Help Desk Support Technicians to join their growing teams. This role requires strong knowledge of desktop and server technologies, including Windows 10, Windows Server 2016/2019, networking fundamentals, and...
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Johannesburg SA , US K2 Staffing Full timeSummary Our staffing firm partners with U.S.-based clients, many of which are Managed Services Providers (MSPs). We currently have multiple openings for Remote / Offshore Level II IT Help Desk Support Technicians. This position requires proven experience in supporting business desktop and server environments, including Windows 10 workstations, Windows Server...
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Help Desk Representative III
3 days ago
us Shift4 Full timeOverviewHelp Desk Representative OverviewShift4 is expanding globally and we are seeking an experienced corporate IT Help Desk Technician to join our team at our Center Valley, PA headquarters. The ideal candidate will be responsible for providing technical support and troubleshooting assistance to our employees. Responsibilities: The role requires knowledge...
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IT Help Desk Support
10 hours ago
Cleveland OH , US K2 Staffing Full timeSummary Our client is a leading IT Solutions Company in the Cleveland, OH area and they are in need of a Help Desk Support Level II Technician. An IT Technician’s role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely...
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IT Help Desk Support
10 hours ago
Springdale AR , US K2 Staffing Full timeSummary Our client is a leading IT Solutions Company in the outskirts of Springdale, AR area (Fayetteville, Springdale, Rogers, Bentonville) and they are in need of a Help Desk Support Level II. An IT Technician’s role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician...
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IT Help Desk Support
10 hours ago
Harrison NY , US K2 Staffing Full timeSummary Our client is a leading IT Solutions Company in the Westchester County, NY (Harrison, NY) area and they are in need of a Help Desk Support Level II+ Technician. An IT Technician’s role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support...
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IT Help Desk Support
10 hours ago
Tucson AZ , US K2 Staffing Full timeSummary Our client is a leading IT Solutions Company in the Tucson, AZ area and they are in need of a Help Desk Support Level III Technician. An IT Technician’s role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely...
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IT Help Desk Support
10 hours ago
North Nassau NY , US K2 Staffing Full timeSummaryOur client is a leading IT Solutions Company in the North Nassau, NY area (Roslyn, NY). They are in need of a Helpdesk Support Level I technician. A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced...
