Human Resources Business Partner

As part of the AMS People Ops team, the HR Business Partner will be responsible for designing and delivering HR strategies and solutions that directly support our Go-to-Market (GTM) functions.

Entrusted as a strategic partner to GTM leadership, this role will focus on stabilizing and scaling high-performing teams, aligning talent strategies to business priorities, and ensuring seamless integration with Delivery through close collaboration with Delivery HRBPs.

The HRBP will serve as a trusted advisor, ensuring our GTM organization has the talent, structure, and engagement needed to meet ambitious growth targets.

Strategic Business Partnership

• Serve as a trusted advisor to GTM leadership in developing and executing people strategies that enable business growth.
• Partner with Delivery HRBPs to align workforce planning and execution across Sales commitments and Services readiness, supporting smooth operations.
• Support the success of the 2-in-a-box model by ensuring consistent HR partnership and alignment across GTM and Delivery.

Employee Engagement & Performance

• Lead performance management processes for GTM, ensuring a focus on accountability, coaching, and development.
• Champion employee engagement initiatives by executing surveys, facilitating feedback sessions, and leading action planning.
• Provide leadership and guidance on recognition, rewards, and retention strategies to strengthen morale and minimize attrition.

Talent Development & Workforce Planning

• Partner with GTM leaders to identify talent needs, assess talent strength, and create succession pipelines.
• Collaborate with Talent Acquisition to ensure hiring strategies meet GTM growth goals and align with customer market needs.
• Drive professional development initiatives and support leadership effectiveness across GTM teams.

Employee Relations & Policy Guidance

• Advise GTM leaders and managers on employee relations matters, company policies, and compliance with U.S. labor laws.
• Manage and resolve employee relations cases with sound judgment and discretion.
• Identify and mitigate risks related to turnover, compliance, or organizational alignment.

Collaboration & HR Leadership

• Contribute to the AMS People Ops team by sharing insights, best practices, and building scalable HR solutions.
• Use data and analytics to generate insights on workforce trends, inform decisions, and track HR program effectiveness.
• Stay current on HR trends, employment law, and best practices to deliver relevant, practical guidance.

• Bachelor's degree in Human Resources, Business, or related field (Master's preferred).
• 8+ years of progressive HR experience; 3+ years directly as an HR Business Partner.
• Experience supporting GTM or customer-facing organizations (Sales, Marketing, Customer Success) required.
• Strong knowledge of U.S. labor laws, HR policies, and compliance requirements.
• Familiarity with HRIS systems (SuccessFactors a plus).

• Trust in your talent. At Syniti you will find a supportive environment and access to learning tools, but micromanagement is not our style.
• Growth. We are growing rapidly and steadily solving the biggest challenges enterprise companies are faced with today. There was never a better time to join and grow with us. Most importantly you will have the chance to shape our journey and share in our success story.
• Support. We all rely on each other and enable each other to be successful. You won't stand alone.
• Curiosity and genuine interest in you. We all have our different stories, all equally fascinating with each depicting a different journey and we want to hear them all.
• Recognition. We are the sum of individual achievements, and we always take the time to celebrate them.
• An open organization. Titles don't define access at Syniti. We stay humble regardless of where we sit in the organization. We want to hear every voice, listen to all the ideas and make sure everyone's work is seen and valued.

At Syniti, we're committed to creating a respectful, inclusive, and fair workplace where everyone belongs and thrives. We believe that diverse perspectives make us stronger and we value the unique backgrounds, experiences, and voices each person brings to our team.

We welcome applicants based on their skills and potential, and we're dedicated to ensuring equal opportunities for all, regardless of personal background. If you need accommodations during the hiring process, please let us know we're here to support you.