Executive Assistant

2 weeks ago

East Canton, OH, United States 415 Group Full time

415 Group is seeking a detail-oriented and client-focused Executive Assistant & Client Support Specialist to provide direct support to the Key Management and assist clients with accessing digital platforms such as client portals and SafeSend Returns. This role is ideal for someone who is organized, tech-savvy, and has excellent communication skills to ensure smooth operations both internally and externally.

Key Responsibilities:

  • Manage the Executives calendar, including scheduling meetings, appointments, returning calls and coordinating travel arrangements.
  • Prepare correspondence, reports, and presentations as needed.
  • Directly respond to clients on the Executives behalf.
  • Assist with special projects and administrative tasks to improve efficiency.
  • Handle confidential and sensitive information with discretion.

Client Support Responsibilities:

  • Serve as the first point of contact for client inquiries regarding login access, SafeSend Returns, and other digital tools.
  • Guide clients through troubleshooting steps for accessing documents and signing electronically.
  • Assist in resetting passwords and navigating portal features.
  • Document common client issues and work with internal teams to improve user guides and FAQs.
  • Provide friendly and professional customer service over the phone and via email.

Qualifications & Skills:

  • Experience: 4+ years in an administrative or client support role, preferably in a professional services firm.
  • Technical Skills: Proficiency with Microsoft Office; ability to quickly learn firm software (SafeSend, client portals, etc.).
  • Communication: Strong verbal and written communication skills, with a client-friendly approach.
  • Organizational Skills: Ability to manage multiple priorities efficiently while maintaining attention to detail.
  • Problem-Solving: Resourceful and patient when assisting clients with technical issues.
Seniority Level

Mid-Senior level

Employment Type

Full-time

Job Function

Administrative

Industries

Accounting

#J-18808-Ljbffr

  • Account Executive

    2 days ago

    Canton, OH, United States Foxtrot Aviation Services Full time

    Job Title: Account Executive Location: Based at CAK (Akron-Canton Airport), with regular travel Reports To: Ownership/Executive Leadership Travel Requirement: 2-3 nights per week overnight travel required Position Summary: FoxTrot Aviation Services is seeking a highly motivated, results-driven Account Executive to serve as the primary liaison for our top 20...

  • Advanced Practice Provider

    2 weeks ago

    East Canton, OH, United States Cleveland Clinic Full time

    Nationally certified Advanced Practice Provider who provides primary and/or specialty care in a variety of healthcare settings. Functions in collaboration with the health care team in accordance with certification and licensure. Practice emphasizes health promotion, disease prevention and the diagnosis and treatment of acute and chronic health problems....

  • Advanced Practice Provider

    2 weeks ago

    East Canton, OH, United States Cleveland Clinic Full time

    Nationally certified Advanced Practice Provider who provides primary and/or specialty care in a variety of healthcare settings. Functions in collaboration with the health care team in accordance with certification and licensure. Practice emphasizes health promotion, disease prevention and the diagnosis and treatment of acute and chronic health problems....

  • SENIOR SALES EXECUTIVE

    5 days ago

    Canton, OH, United States Aultman Health Foundation Full time

    PURPOSE OF POSITION: The primary purpose of the Senior Group Sales Representative is to acquire new business for AultCare in the core service area and beyond. The Senior Group Sales Representative will accomplish this goal by identifying needs of employers and creating value proposition that would meet those needs while often working in conjunction with a...

  • SENIOR SALES EXECUTIVE

    6 days ago

    Canton, OH, United States Aultman Health Foundation Full time

    PURPOSE OF POSITION: The primary purpose of the Senior Group Sales Representative is to acquire new business for AultCare in the core service area and beyond. The Senior Group Sales Representative will accomplish this goal by identifying needs of employers and creating value proposition that would meet those needs while often working in conjunction with a...

  • Senior Transportation Engineer

    7 days ago

    East Canton, OH, United States Rettew Associates Full time

    All Jobs > Senior Transportation Engineer RETTEW is seeking a Senior Transportation Engineer to support our growing Transportation Team. This role is ideal for an experienced roadway/highway designer with strong PennDOT and PTC experience who enjoys collaborative, high-quality project delivery. About RETTEW RETTEW is a 100% employee-owned engineering...

  • Senior Transportation Engineer

    5 days ago

    East Canton, OH, United States Rettew Associates Full time

    All Jobs > Senior Transportation Engineer RETTEW is seeking a Senior Transportation Engineer to support our growing Transportation Team. This role is ideal for an experienced roadway/highway designer with strong PennDOT and PTC experience who enjoys collaborative, high-quality project delivery. About RETTEW RETTEW is a 100% employee-owned engineering...

  • Commercial Relationship Service Specialist II

    2 weeks ago

    East Canton, OH, United States Huntington Bancshares, Inc. Full time

    Description Summary: The Commercial (CML) Relationship Service Specialist (RSS) II is the primary point of contact for assigned Commercial customers and Relationship Managers. The CML RSS II works independently and in partnership with the Relationship Manager by providing a best-in-class experience for a diverse Commercial portfolio. The CML RSS II applies...

  • Maintenance Technician

    2 weeks ago

    Canton, OH, United States ABC Technologies Inc Defunct Full time

    Job Summary: The Maintenance Technician will be expected to execute all facility maintenance related activities to ensure production schedules are met. The Technician is expected to execute the service of preventative, corrective, predictive maintenance as directed. Job Responsibilities: Participate and assist in troubleshooting and repair of all property...

  • Maintenance Technician

    6 days ago

    Canton, OH, United States ABC Technologies Inc Defunct Full time

    Job Summary: The Maintenance Technician will be expected to execute all facility maintenance related activities to ensure production schedules are met. The Technician is expected to execute the service of preventative, corrective, predictive maintenance as directed. Job Responsibilities: Participate and assist in troubleshooting and repair of all property...