Office Assistant II
2 weeks ago
Location : Cottage Grove, MN
Job Type: Part Time
Job Number: 458
Department: Community Development
Opening Date: 01/09/2026
Closing Date: 1/23/2026 3:00 PM Central
Job Summary
The Office Assistant II plays a key role in supporting the daily operations of the Community Development Department. The primary responsibility of this position is to be the first point of contact at the City Hall front desk. This position also performs a variety of general administrative tasks to ensure smooth departmental workflows.
Position is part-time, 25 hours per week, flexible based on departmental needs. While the standard schedule is 9:00 a.m. to 2:00 p.m. Monday through Friday, adjustments will be made to accommodate staffing needs.
Essential Job Functions
- Greets and assists visitors, directing them to appropriate staff or resources in a courteous and professional manner
- Monitor, schedule, and respond to inspection requests via phone and email
- Schedule building inspections in the building department software (EPL) ensuring accuracy and adherence to department procedures
- Provide courteous, effective, and high-quality service to the public by personally responding to requests for service or making appropriate referrals
- Provide information and assistance relating to the processing of various building and zoning permits to members of the public and City staff
- Communicate with applicants through permitting process orally and in writing
- Coordinate the review of permits and plans for compliance with state and city requirements and process and issue permits
- Work with others to improve processes and practices to improve service and efficiency
- Maintain positive relationships with contractors, design professionals, homeowners, and others even in contentious situations
- Being an effective team member by exhibiting self-motivation, supporting other employees in handling tasks, interacting effectively and respectfully with others, showing a desire to contribute to the team effort, accepting assignments willingly, and completing tasks within agreed upon timelines
- Signs for packages and shipments, verifying delivery details and notifying appropriate personnel
- Maintains and updates the front desk operations manual to ensure accurate and current procedures for staff use
- Compile informational handouts answering commonly asked questions
- Prepare regular reports summarizing front desk interactions, inquiries, and visitor statistics for staff review
- Assist with process-related tasks
- Answer the city main line, as needed
- Receive, receipt, and answer questions related to utility bills, assessments, and payments
- Provide support to other departments
- Performs other duties as required
High School Diploma or General Equivalency Degree (GED)
One year of administrative experience
Knowledge, Skills, and Abilities
An employee in this class must have the following knowledge, skills and abilities upon application:
Knowledge
- Working knowledge of modern office practices, procedures, and regulations
- Working knowledge of personal computer hardware and software, including word processing, spreadsheets, and databases for the purposes of creating, editing, and distributing information
- Communicating effectively both verbally and in writing
- Providing excellent customer service
- Performing detailed clerical tasks and completing projects in an accurate, orderly, and timely fashion
- Understanding and interpreting incoming communications
- Developing and maintaining effective working relationships with peers, supervisors, and the public as needed
- Navigating challenges courteously and tactfully
- Demonstrates the ability to handle frequent interruptions in a fast-paced environment, while consistently meeting performance expectations and supporting team goals
No benefits are provided for seasonal and/or part-time positions.
01
Are you a Veteran, or the surviving spouse of a deceased Veteran, that has been issued a DD214 form?
- Yes
- No
02
Are you a disabled Veteran as determined by the United States Veterans Administration? Or, are you the spouse of a disabled Veteran who because of the disability is unable to qualify for this position?
- Yes
- No
Required Question
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