Service Coordinator

1 week ago

Davie, FL, United States Insight Global Full time

The Service Coordinator role is responsible for scheduling and dispatching technicians, handling customer inquiries, and coordinating service visits from startups to repairs and maintenance. It includes tracking technician time, managing job communication, invoicing and billing, assisting with AP/AR, and overseeing warranty administration and parts orders.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Required Skills & Experience
- High School Diploma or GED
- Minimum 3 years of related experience in the mechanical, electrical, or plumbing service field, with a strong preference for HVAC background
- Must be bilingual in Spanish

Nice to Have Skills & Experience
- Comfortable working in a fast-paced service environment with strong customer service skills

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

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