Hotel Front Desk Night Auditor

1 week ago


Laurel, MD, United States Comfort Inn Laurel - Fort Meade Full time

Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now. Responsibilities: • Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required • Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages • Ensure all guests feel they are having an exceptional experience at the property • Complete additional bookkeeping, administrative, and accounting procedures as requested • Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management Qualifications: • Diploma or equivalent from high school is required; some college is desired • Flexible overnight hours are required • Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required • Great communications. and excellent customer service skills are required • Must be computer proficient; experience with accounting or reservation software is a bonus Compensation: $17 hourly


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