Administrative Review Program Coordinator

Salary: $90,324.00 - $127,764.00 Annually
Location : Thurston County - Tumwater, WA
Job Type: Full Time - Permanent
Remote Employment: Flexible/Hybrid
Job Number: 2026-004
Department: Dept. of Revenue
Division: Administrative Review and Hearings Division
Opening Date: 01/06/2026
Closing Date: 1/20/2026 11:59 PM Pacific

Description
The Department of Revenue (DOR) is currently hiring an Administrative Review Program Coordinator in the Administrative Review and Hearings Division, located in Tumwater, WA.

This position reports to the Program Manager of the Administrative Review and Hearings Division (ARHD). ARHD renders the final agency decision in all informal administrative reviews (WAC 458-20-100) and Administrative Procedure Act appeals for all taxes the Department administers except estate tax and property tax, and for matters arising under the Department's Unclaimed Property Program.

The Administrative Review Program Coordinator duties include:

• Reviews select drafts of significant determinations to ensure they consistently apply state tax law and Department policy and approves their issuance.
• Leads the Washington Tax Decision (WTD) publication process for precedential decisions by acting as chair of the WTD panel.
• Makes recommendations to Executive management on whether to grant or deny taxpayers' requests for executive-level review of their petitions for review or reconsideration on the grounds that the petition involves an issue that has industry-wide significance or is one of first impression.
• Acts as the Director's designee on cases that the Department has granted executive-level review.
• Leads ARHD's training efforts by developing training or coordinating the development and presentation of training. The training that this position will work on includes continuing legal and accounting education training for Department employees, continuing legal and accounting education training sponsored by external stakeholders, and training for ARHD's staff on case processing and legal procedures. This position will regularly participate in training as a presenter, co-presenter, panelist, and/or moderator.
• Serves as ARHD's liaison to the Department's divisions whose actions are subject to ARHD review, such as Audit, Compliance, Taxpayer Account Administration, Working Families Tax Credit, and Interpretations and Technical Advice. This duty includes leading the quarterly meetings with these divisions.
• Drafts determinations for select cases as assigned by the Program Manager or Assistant Director. These cases are typically in backlog status and involve complex issues.

DOR is a dynamic learning organization where you will experience a remarkable work-life balance, with amazing leadership and talented co-workers ready and focused to achieve the agency's goals. We value diverse perspectives and life experiences. We employ and serve people of all backgrounds including people of color, immigrants, refugees, LGBTQ+, people with disabilities, and veterans. This unique culture of respect promotes a professional family of cohesive groups maximizing potential through opportunity. We offer a generous benefits package that includes defined benefit retirement plans; health, dental and vision coverage, deferred compensation plans, and as a public service employee, you may also be eligible for student loan forgiveness

Visit these links to watch our recruitment video to find out more about our agency and see what our employees say about why Revenue is a great place to work.

Telework Option-- The official duty station of this position is Tumwater, with candidates being considered statewide. Telework options are available; however, the incumbent will be required to work from Department of Revenue locations as business needs dictate-usually 2-3 days per month. Details of teleworking considerations will be addressed during the interview process.

Qualifications
Competitive candidates will possess:

Written Communication:

• Effectively translate complex, technical, or legal concepts into messages that lay persons can readily understand.
• Organize the flow of information in a document or decision so that facts or ideas build upon one another logically to lead the reader to a specific conclusion.
• Write clear and concise legal documents that reflect current law and which contain succinct nature of action statements, contain accurate issue statements, make findings of fact based on the evidence, and apply the facts to the law to reach correct legal conclusions.
• Ability to review the work of others and provide edits and comments necessary to improve fact-finding, legal research, analysis, and writing.

Executive-level Communication Skills:

• Explain or present information in a clear, concise, logical manner that achieves understanding of the intended message, tailored to the audience.
• Ability to collaborate effectively with the Attorney General's Office and Executive leadership on high-risk, first-impression, or industry-wide matters.
• Demonstrated skill in risk-aware public communication and message management for matters scrutinized by taxpayers, practitioners, industry, legislature, Governor's Office, and media.

Project Management and Program Leadership:

• Demonstrated competence in project or program management (scoping, scheduling, performance measures, risk reduction, and quality controls) to lead special projects, backlog reduction initiatives, and cross-divisional training programs.
• Knowledge of the principles of effective quality management.
• Ability to organize, motivate, lead ,and train professional personnel.
• Work cooperatively with other team members to achieve team goals and contribute to group solutions through constructive feedback and the open exchange of ideas and suggestions.

Washington Tax Policy Mastery:

• Demonstrated mastery of Washington's tax statutes; administrative rules; excise tax advisories, and other tax policy documents.
• Strong working knowledge of the agency's administrative processes for assessment, collection, auditing, administrative review, and appeals procedures, with the ability to harmonize determinations with agency policy and precedent.
• Advanced competence in policy analysis, including reviewing draft rules, excise tax advisories, and other public guidance, and analyzing proposed legislation for operational, fiscal, compliance, and litigation impacts.

Accountability and Caseload Management:

• Achieve results with little direction or oversight, initiate actions needed to achieve results, and be self-motivated to produce excellent work.
• Manage a caseload to meet performance measures, deadlines, and work schedules.
• Appropriately balance quality of work with ability to meet deadlines.
• Identify and handle competing case priorities. Make effective decisions within short timeframes and takes appropriate action. Be acutely aware of timeframes and successfully meets deadlines to ensure continued delivery of services.
• Maintain focus on individual cases over long periods of time. Proactively reviews cases to identify required.

Ethics and Professionalism:

• Respect and maintain confidentiality of taxpayer information.
• Avoids inappropriate situations and actions which present the appearance of a conflict of interest.
• Demonstrate ethical behavior and impress its importance upon others.
• Use public's funds and resources appropriately.
• Demonstrate neutrality and lack of bias in the hearing and fact-finding process.
• Act in a professional and ethical manner, demonstrate judicial demeanor, and treat all taxpayers and DOR staff with dignity and respect.
• Act in accordance with RPC's, Executive Ethics Act, and statutory hearing authorities.
• Maintain a U.S. state or tribal bar membership.

Research Skills:

• Conduct relevant legal research using available resources.
• Identify and analyze complex tax issues by interpreting and applying rules, laws, and other research material.
• Exercise good judgment by making sound and well-informed decisions. Perceive the impact and implications of decisions. Make effective and timely decisions even when data is limited or when solutions produce unpleasant consequences. Know when to seek assistance.
• Recognize issues that are first impression, have potential conflicts with current law and policy, or may be of a highly sensitive nature with political, economic, or social implications, and be willing to take a lead position in coordinating agency wide efforts to resolve the conflicts.

Negotiation Skills:

• Recognize situations where settlement may be a viable alternative to issuing a decision, make referrals and/or initiate and facilitate settlement discussions, and acquire the approval of ARHD management or executive when necessary.
• Understand that limits exist around financial negotiations due to resource constraints and authority. Carefully review resource information and develop reasonable options within the limitations that exist.
• Make recommendations for settlement and the rejection of offers or counteroffers; when requested, draft proposals in precise, understandable language; and bring together policy, legal and, when applicable, personal perspectives to support an informed decision.
• When requested, draft closing agreements using precise, understandable, and enforceable language using the agency authorized template

Diversity, Equity, and Inclusion in Decision-Making:

• Creates a workplace where differences are embraced and valued; where respect for the individual is the foundation for providing every employee with the opportunity to develop their skills and talents so they can achieve their highest level of success.
• Reaches out to leverage diverse points of view, talents and capabilities. Is accountable for the impacts of their approach, decisions and actions on themselves, coworkers, stakeholders and customers.
• Demonstrates commitment to promoting and fostering an inclusive and culturally humble environment for all individuals, including those who come from traditionally marginalized backgrounds.

Preferred Qualifications:

Education

Admission to practice law in Washington or graduation from an accredited school of law and current admission to practice before the highest court of a state, District of Columbia, or federally recognized tribe.

Experience

For current or past employees of DOR: One year as a Tax Policy Specialist 4

OR

For any applicant: Five years of experience as 1) hearings examiner in a governmental agency, 2) assistant attorney general, 3) practice as an attorney. An LL.M or Master's degree in taxation or closely allied field will substitute for one year of experience.

Competencies

• Knowledge of federal tax laws.
• Knowledge of major local, state, national and international business, economic, political and tax trends.
• Experience delivering presentations to a variety of audiences, including internal and external stakeholders.
• Progressivelyresponsibleexperienceinthemanagementofpeopleandorganizationsandtraininginmodern management and personnel principles and techniques.
• Experience chairing publication panels, enforcing editorial standards, and public disclosure compliance.

To be considered:

• Complete the online application in detail.
• Attach a letter of interest explaining your interest in the position and how you meet the qualifications listed.
• Include three or more professional references with current contact information. Include a recent supervisor for at least one of the professional references.

Supplemental Information
Questions?

My name is Chuck, and I am here to assist you with this amazing opportunity. As a retired veteran and career state employee, I understand how important it is to find meaningful work, in an organization with strong values, a good culture, attractive benefits, and with a great work & life balance. We have all of this at Revenue. Please feel free to reach out to me with any questions that you may have or with any help you may need. My email is , or if you prefer, you may contact me by phone at (360) 704-5737.

To take advantage of Veteran's preference please attach your DD-214, member 4 long form, or your NGB-22. Please black out your social security number and date of birth before attaching.
The Department of Revenue is proud to be an equal opportunity employer. We embrace diversity and offer a respectful, inclusive culture for people with disabilities, as well as members of all protected groups and statuses. We encourage you to apply.

If you need help during the application process, please call the Human Resources Office at 360-704-5731. Applicants who are deaf or hard of hearing may call through the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388.

Other important information:
Prior to a new hire, a background check including criminal history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.
More than Just a Paycheck
Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.

We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.

Read about our benefits:
The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.

Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.

Insurance Benefits
Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.

Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.

To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.

Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.

Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.

The Washington State Employee Assistance Program promotes the health and well-being of employees.

Retirement and Deferred Compensation
State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.

Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.

Social Security
All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.

Public Service Loan Forgiveness
If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.

Holidays
Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.

Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.

Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.

Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.

Sick Leave
Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.

Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday.

Vacation (Annual Leave)
Full-time employees accrue vacation leave at the rates specified in (1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.

Part-time employees accrue vacation leave hours in accordance with (1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment.

Pay status includes hours worked, time on paid leave and paid holiday.

As provided in , an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165.

Note: Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.

Military Leave
Washington State supports members of the armed forces with 21 days paid military leave per year.

Bereavement Leave
Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.

Additional Leave
Leave Sharing

Family and Medical Leave Act (FMLA)
Leave Without Pay

Please visit the State HR Website for more detailed information regarding benefits.

Updated 01-07-2026
01

Although this opportunity may have telework options, you must reside in Washington State. Do you live in or plan to relocate to Washington State?

• Yes
• No

02

Will you now or in the future require the Department of Revenue to commence ("sponsor") an immigration case in order to employ you (for example, H-1B or other employment-based immigration case)? This is sometimes called "sponsorship" for an employment-based visa status.

• Yes
• No

Required Question

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