Business Analyst/ Product Owner

2 weeks ago

Las Vegas, NV, United States Texas State Library and Archives Commision Full time

What You'll Do

  • Own the Backlog
  • Act as Product Owner across web initiatives, responsible for backlog quality and day-to-day refinement.
  • Maintain a consistent pipeline of refined user stories ensuring stories are 'ready' for PI planning and sprint planning
  • Write detailed, testable user stories with acceptance criteria and traceability to business goals
  • Flag dependencies, blockers, gaps and edge cases proactively
  • Own ticket triage, story clean up, release notes, and Confluence documentation
Lead Discovery & Requirements
  • Facilitate workshops and stakeholder interviews to capture business needs
  • Translate high-level goals into epics, features, and detailed user stories
  • Define functional and non-functional requirements and edge cases
Provide CMS & Contentful Expertise
  • Support content authors and marketers using Contentful, acting as first line support for questions and issues
  • Troubleshooting problems, component limitations, tagging inconsistencies and other real-time issues
  • Work with developers to escalate bugs or contribute to component enhancements
  • Ensure new features and content models are clearly documented for non-technical users
Collaborate with Cross Functional Teams
  • Run refinement, planning and demo sessions in partnership with product, PMO and Engineering
  • Collaborate with UX on Figma handoffs, validations and ensuring designs match business context and user stories
  • Drive content strategy discussions, layout optimizations and scalable tagging practices
Facilitate Testing & Delivery
  • Partner with QA to validate functionality, write test cases, and support UAT
  • Own release note creation and knowledge transfer to content authors or business users • Track staging and production changes and notify content authors of go-lives
Connect Data to Decisions
  • Analyze data trends, user behavior, and VOC to uncover improvement areas
  • Create documentation (e.g. process flows, data mappings, integration specs)
  • Serve as SME for web products and workflows
Enable Scalable Product Practices
  • Champion consistent documentation and templates across teams
  • Partner with Product Ops to evolve our BA practice
  • Contribute to team-level OKR
What You Bring
  • 5+ years as a Business Analyst, Product Owner, or similar role on digital teams
  • Proficient in writing user stories, acceptance criteria, and test scenarios
  • Strong understanding of Agile, Scrum, or SAFe methodologies
  • Tools: Jira, Confluence, Figma, ADO (Azure DevOps), or similar
  • Hands-on experience with CMS platforms (Contentful highly preferred; others like Sitecore, Adobe are accepted)
  • Excellent communication skills, able to clearly articulate complex ideas across audience

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