Front Desk Coordinator

5 days ago

Newport Beach, CA, United States PLATINUM DERMATOLOGY MASTER Full time
Who We Are:

Platinum Dermatology Partners is a network of high-quality dermatology clinics that focus on collaborative and innovative ideas to drive growth. We offer general dermatology, cosmetic, medical, plastic surgery, and cancer screening treatments. We have over 145 clinics, over 350 providers, and more than 2300 employees in clinics across Texas, Arizona, California, Nevada, and Florida. We are a rapidly growing company that allows our doctors to focus on providing exceptional care without worrying about the operational side of the business. Our core values focus on collaboration, ownership, respect, excellence, authenticity, and integrity. Our purpose is to empower the practice of exceptional dermatology.

Company Conformance Statements:

In the performance of their respective tasks and duties, all employees are expected to conform to the following:
  • Perform quality work within deadlines with or without direct supervision.
  • Interact professionally with other employees, customers, and suppliers.
  • Work effectively as a team contributor on all assignments.
  • Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.
The ideal Front Desk Coordinator views themselves as a "Director of First Impressions". The successful candidate is friendly, professional, and has a natural talent for putting our patients first in delivering unparalleled customer service in a thriving fast-paced clinic.

General Duties & Responsibilities:
  • Responsible for accurately and professionally handling front desk operations including answering phones, greeting patients, scheduling all appointments, addressing routine inquiries, and forwarding non-routine requests to appropriate personnel.
  • Prepares necessary patient paperwork before the patient's appointment.
  • Review EMA for information that needs to be updated.
  • Updates patients' information and accurately enters it in EMA.
  • Identifies payer sources, verifies insurance eligibility, and verifies prior authorization.
  • Recording and collecting patient copays and/or balances at check-in/out.
  • Other duties as assigned
Education:
  • High School Diploma or GED equivalent is required.
Qualifications:
  • Minimum 1-2 years experience in a medical office/clinic.
  • Prior dermatology or cosmetic experience is preferred.
  • Knowledgeable of medical dermatology terms/CPT, ICD-10.
  • Quality written and verbal communication skills.
  • Quality mathematics skills.
  • Professional in appearance and mannerisms.
  • Able to work efficiently in a fast-paced environment
  • Able to demonstrate compassion and caring when dealing with others, patients, and co-workers.
  • Able to prioritize tasks, understand the provider's instructions, and know when to seek information or advice.
  • Experience using EMR systems is a plus.
Our competitive benefits package includes the following:
  • Medical, Dental, and Vision insurance
  • Short-term/Long-term disability
  • Life and other voluntary plans
  • 401(k) plan
  • Employee Referral Program
  • Paid Time-Off
  • Company-Paid Holidays

Equipment Operated: Standard office equipment including computers, fax machines, copiers, printers, telephones, etc.

Physical Requirements: Must possess manual dexterity to operate office machines including computer and calculator; stooping and bending to handle files and supplies; and mobility to complete errands or deliveries. Includes handling of sharps and chemicals.

Equal Employment Opportunity:

Platinum Dermatology Partners is committed to a policy of equal employment opportunities for applicants and Employees. Employment decisions will comply with all applicable laws prohibiting discrimination in employment, including Title VII of the Civil Rights Act of 1964, The Age Discrimination in Employment Act of 1967, the Americans with Disabilities Act of 1990, the Immigration and Nationality Act, the California Fair Employment and Housing Act, and all other applicable state and federal laws.

Platinum Dermatology Partners does not permit discrimination of any type against an employee because of any of the following legally protected characteristics: gender, race, color, religion, country of origin, mental disability, physical disability, marital status, gender identity, gender expression, ancestry, genetic information, medical condition, age, sexual orientation, or pregnancy.

Please note, that any offer of employment is contingent on the successful completion of pre-employment background checks.

No phone calls or agencies, please.

  • Front Desk Supervisor

    5 days ago

    Newport Beach, CA, United States DKN HOTEL GROUP Full time

    Essential Functions and Responsibilities of the job include but are not limited to: Maintain a friendly, cheerful and courteous demeanor at all times, while providing personalized service to hotel guests Communicate effectively with guests and fellow team members. Be proficient at all Guest Service systems and processes. Supervise, train, coach and retrain...

  • Medical Front Desk

    2 weeks ago

    Newport Beach, CA, United States Career Strategies Full time

    Hours: Mon-Fri 8am-5pm Job Summary: The Medical Front Desk Receptionist is the first point of contact for patients and visitors, playing a key role in creating a positive patient experience. This position is responsible for managing front desk operations, including patient check-in/check-out, appointment scheduling, insurance verification, and providing...

  • Medical Front Desk

    7 days ago

    Newport Beach, CA, United States Career Strategies Full time

    Hours: Mon-Fri 8am-5pm Job Summary: The Medical Front Desk Receptionist is the first point of contact for patients and visitors, playing a key role in creating a positive patient experience. This position is responsible for managing front desk operations, including patient check-in/check-out, appointment scheduling, insurance verification, and providing...

  • Front Desk Coordinator

    7 days ago

    Newport Beach, CA, United States PLATINUM DERMATOLOGY MASTER Full time

    Who We Are:Platinum Dermatology Partners is a network of high-quality dermatology clinics that focus on collaborative and innovative ideas to drive growth. We offer general dermatology, cosmetic, medical, plastic surgery, and cancer screening treatments. We have over 145 clinics, over 350 providers, and more than 2300 employees in clinics across Texas,...

  • Front Desk Supervisor

    7 days ago

    Pismo Beach, CA, United States Martin Resorts Full time

    Job Summary: As a Front Desk Supervisor, you will oversee front desk staff to insure a smooth and efficient operation. You are a customer-service oriented individual who is dedicated to representing the hotel with enthusiasm, professionalism, and a businesslike demeanor to all hotel guests, clients, agents, and the community. The Front Desk Supervisor...

  • Front Desk Supervisor

    1 week ago

    Pismo Beach, CA, United States Martin Resorts Full time

    Job Summary: As a Front Desk Supervisor, you will oversee front desk staff to insure a smooth and efficient operation. You are a customer-service oriented individual who is dedicated to representing the hotel with enthusiasm, professionalism, and a businesslike demeanor to all hotel guests, clients, agents, and the community. The Front Desk Supervisor...

  • Front Desk Supervisor

    2 weeks ago

    Pismo Beach, CA, United States Martin Resorts Full time

    Job Summary: As a Front Desk Supervisor, you will oversee front desk staff to insure a smooth and efficient operation. You are a customer-service oriented individual who is dedicated to representing the hotel with enthusiasm, professionalism, and a businesslike demeanor to all hotel guests, clients, agents, and the community. The Front Desk Supervisor...

  • Front Desk Float

    2 weeks ago

    Newport Beach, CA, United States PLATINUM DERMATOLOGY MASTER Full time

    Who We Are:Platinum Dermatology Partners is a network of high-quality dermatology clinics that focus on collaborative and innovative ideas to drive growth. We offer general dermatology, cosmetic, medical, plastic surgery, and cancer screening treatments. We have over 145 clinics, over 350 providers, and more than 2300 employees in clinics across Texas,...

  • Spa Front Desk

    1 week ago

    Laguna Beach, CA, United States Hand & Stone Corp Full time

    A leading day spa franchise in Laguna Beach is seeking an enthusiastic Front Desk Coordinator/Spa Associate to manage sales and customer service. Key responsibilities include greeting clients, booking appointments, and promoting memberships. Applicants should possess sales skills and customer service experience. Benefits include a competitive hourly wage,...

  • Spa Front Desk

    2 weeks ago

    Laguna Beach, CA, United States Hand & Stone Corp Full time

    A leading day spa franchise in Laguna Beach is seeking an enthusiastic Front Desk Coordinator/Spa Associate to manage sales and customer service. Key responsibilities include greeting clients, booking appointments, and promoting memberships. Applicants should possess sales skills and customer service experience. Benefits include a competitive hourly wage,...