Business Analyst

1 day ago


Fort Lauderdale, FL, United States StevenDouglas Full time

Overview:

We are seeking a detail-oriented IT Business Analyst to support cross-functional technology initiatives and serve as the key liaison between technical teams and business stakeholders. This role is ideal for someone who excels at gathering requirements, improving processes, and ensuring technology solutions align with organizational goals.

Responsibilities:

Partner with business units to gather, document, and translate requirements into actionable user stories or functional specifications

Support IT projects across applications, data, security, and infrastructure teams

Perform process mapping, gap analysis, and workflow improvements to enhance operational efficiency

Collaborate with developers, QA testers, and project managers to ensure successful delivery

Assist with testing activities, including test plans, UAT coordination, and validation of system changes

Create documentation such as SOPs, BRDs, technical requirements, reporting dashboards, and project artifacts

Monitor project progress, communicate updates, and track deliverables

Support change management efforts and end-user training as needed

Qualifications:

3-7+ years of experience as an IT Business Analyst (enterprise environment preferred)

Strong background in requirements gathering, documentation, and process improvement

Familiarity with Agile/Scrum methodologies and tools such as Jira, Azure DevOps, or ServiceNow

Experience supporting application enhancements, system integrations, data/reporting initiatives, or security projects

Proficient with Microsoft Office Suite (Excel, PowerPoint, Visio) - process mapping skills required

Excellent communication skills with the ability to translate technical concepts for non-technical audiences

Bachelor's degree in IT, Business, or related field (preferred)



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