Business Analyst
1 day ago
Overview:
We are seeking a detail-oriented IT Business Analyst to support cross-functional technology initiatives and serve as the key liaison between technical teams and business stakeholders. This role is ideal for someone who excels at gathering requirements, improving processes, and ensuring technology solutions align with organizational goals.
Responsibilities:
Partner with business units to gather, document, and translate requirements into actionable user stories or functional specifications
Support IT projects across applications, data, security, and infrastructure teams
Perform process mapping, gap analysis, and workflow improvements to enhance operational efficiency
Collaborate with developers, QA testers, and project managers to ensure successful delivery
Assist with testing activities, including test plans, UAT coordination, and validation of system changes
Create documentation such as SOPs, BRDs, technical requirements, reporting dashboards, and project artifacts
Monitor project progress, communicate updates, and track deliverables
Support change management efforts and end-user training as needed
Qualifications:
3-7+ years of experience as an IT Business Analyst (enterprise environment preferred)
Strong background in requirements gathering, documentation, and process improvement
Familiarity with Agile/Scrum methodologies and tools such as Jira, Azure DevOps, or ServiceNow
Experience supporting application enhancements, system integrations, data/reporting initiatives, or security projects
Proficient with Microsoft Office Suite (Excel, PowerPoint, Visio) - process mapping skills required
Excellent communication skills with the ability to translate technical concepts for non-technical audiences
Bachelor's degree in IT, Business, or related field (preferred)
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