Receptionist Salon Coordinator

1 week ago


Rochester, NY, United States Studio 22 Salon & Spa Full time

Benefits:

Company parties

Flexible schedule

Paid time off

Front Desk Coordinator – Salon & Spa

We are seeking a professional, motivated, and personable Front Desk Coordinator to join our upscale salon and spa team. This is not just a front desk position — it is a key role in ensuring the smooth daily operation of our business and delivering an exceptional client experience.

The ideal candidate will demonstrate strong leadership, organization, and customer service skills, with the ability to manage multiple priorities in a refined, fast-paced, and client-focused environment.

Key Responsibilities

Warmly greet and assist every guest, providing an exceptional and welcoming first impression

Manage the salon and spa appointment schedule with accuracy and efficiency

Communicate clearly and professionally with clients regarding services, scheduling, and follow-ups

Handle payments, process transactions, and maintain accurate financial records

Maintain the cleanliness, organization, and visual appeal of the reception and retail areas

Support management and service providers with administrative and operational needs

Assist clients with product recommendations and service information

Participate in marketing initiatives, special events, and client appreciation efforts

Uphold the salon and spa’s professional standards at all times

Qualifications

Minimum of 1–2 years of experience as a receptionist, front desk coordinator, or client service representative (salon, spa, or hospitality experience preferred)

Excellent communication and interpersonal skills with a strong customer service focus

Proficiency in salon/spa scheduling software and general computer applications

Working knowledge of Microsoft Word and Microsoft Excel

Familiarity with editing and updating website content is strongly preferred

Highly organized, detail-oriented, and comfortable multitasking in a busy environment

Professional appearance, positive attitude, and team-oriented mindset

Ability to work a flexible schedule, including evenings and weekends

We Offer

Flexible scheduling options

Paid Time Off (PTO)

Ongoing professional training and development

Opportunities for career growth and advancement within the salon and spa

This is an excellent opportunity for someone who takes pride in creating a welcoming, organized, and professional atmosphere — and who is looking to build a long-term career within the beauty and wellness industry.



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