Program Assistant, IDD, TxHmL

The Harris Center for Mental Health and IDD, known as "The HARRIS CENTER," is seeking an experienced Program Assistant, IDD, TxHmL to join our team. The Texas Home Living Program Assistant serves as the critical link between program compliance, financial oversight, and service delivery for TxHmL and ISS. The TxHmL Program Assistant is responsible for coordinating and monitoring services for individuals enrolled in the Texas Home Living waiver program. This role ensures that individuals receive appropriate supports that promote independence, community integration, and quality of life. The TxHmL Program Assistant serves as a liaison between individuals, families, providers, and regulatory entities, ensuring compliance with state and federal guidelines. The Program Assistant will respond to routine requests and use judgment and initiative (with supervisory consultation) to determine necessary response/action in non-routine situations.

Your role in Action:

-Develops, implements, and monitors Person-Directed Plans (PDP) and Individual Plans of Care (IPC)

-Coordinates services across providers including nursing, respite, CFC, and other TxHmL supports.

-Works collaboratively with Agency stakeholders to fulfill requests and/or share the required information.

-Participates in interdisciplinary team meetings and collaborates with Service Coordinators.

-Supports billing processes by collecting and verifying service documentation.

-Maintain program databases and spreadsheets tracking admissions, discharges, census, and incidents.

-Coordinates duties and maintains accurate documentation in accordance to TxHml Waiver.

-Complies with The Harris Center policies and procedures and contractual requirements including punctuality, attendance and access to the facility.

-Coordinate services offered under the TxHmL waiver program, ensuring participants receive appropriate support that facilitate community living and personal development

-Provides education and support to families regarding available services and rights.

- Assists with revisions to IPCs and service plans as needed.

-Provides transportation for clients as needed or assigned.

-Maintains staff and consumer safety.

-Performs other related duties as assigned.

What Qualifications You'll Need:

Education:

-High School Diploma or General Education diploma

- Bachelor's degree (B.A.) from four-year college or university preferred.

Experience:

-3 years related work experience
-Knowledge of TxHmL waiver services, Medicaid billing, and person-centered planning
-Ability to travel locally and work flexible hours as needed

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Knowledge Skills and Abilities:

-Knowledge of Microsoft Word, Outlook, Excel, Access, Power Point and Outlook.
-Knowledge of HIPAA Privacy and Security Rules.
-Possess strong verbal and written communication skills, and interact effectively at all levels within the
organization.
-Possess critical thinking, problems solving and listening skills.
-Must have well-developed interpersonal, organizational and collaborative skills with a desire to provide
a high level of customer service.

-Ability to maintain absolute confidentiality of all work-related matters

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About us:

The Harris Center is the state-designated Local Mental Health Authority and Local Intellectual and Developmental Disability (IDD) Authority serving Harris County, Texas. As the largest behavioral and developmental disability care center in Texas, The Harris Center provides care to over 90,000 people and has an annual budget of over $300 million.

As part of its mission to transform the lives of people with behavioral health and IDD needs in the third largest county in the United States, The Harris Center provides a full continuum of services at 80 different sites across Harris County. In addition, services are provided in more than 40 different languages as well as sign language in order to better serve what is one of the largest communities in the nation.

By utilizing the unique expertise of its more than 2,500 employees, The Harris Center is committed to meeting the behavioral health and IDD needs of Harris County residents and giving them hope to live to their fullest potential.

What else you should know:

• This posting is associated with position #2915.

What we have to offer:

The Harris Center not only offers a competitive salary but also a suite of excellent benefits designed to enrich your life both professionally and personally. Imagine a future with a robust retirement plan complemented by our generous company matching - a testament to our investment in your long-term financial well-being. Experience the unique advantage of our prior service credit, accelerating your journey towards a more substantial Paid Time Off accrual, empowering you to enjoy well-deserved breaks.

Enjoy Cell Phone Discounts, exclusive entertainment deals through Tickets at Work, and a free Headspace subscription for mental wellness. Additionally, our Employee Assistance Program supports your overall well-being.

Take advantage of significant financial relief through student loan forgiveness as a valued member of The Harris Center team. As a qualifying entity, our employees are eligible for various student loan forgiveness programs, designed to alleviate the financial burdens associated with higher education.

Contributes to suicide care and prevention by embracing our values and applying a trauma-informed approach rooted in safety, trust, choice, collaboration, and empowerment.

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