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Office Assistant

3 weeks ago

Portland, ME, United States Ocean Havens Full time

Fore Points Marina, an Ocean Havens Property, is looking to fill the position of Office Assistant. The Office Assistant is responsible for helping create a welcoming, positive, upbeat environment while providing excellent service to customers. Assists customers in booking and adjusting reservations over the phone, through email, and/or third parties. In addition, they carry out requests and inquiries guests may have during their stay. This is a part-time, seasonal position.

Duties include 

  • Processing new and existing reservations through the phone, email, and third parties 

  • Conducting financial transactions for reservations and other services 

  • Receiving mail, documents, packages, and courier deliveries and distributing items accordingly 

  • Assisting guests with requests for local activities, car rentals and/or dinner reservations 

  • Assists with daily administrative tasks 

Qualifications 

  • Concierge, or hospitality, experience 

  • Efficient problem-solving skills  

  • Ability to operate successfully in a cross-functional and busy environment

  • Basic knowledge of Excel and Word   

  • Strong organizational skills  

  • Available to work weekdays, weekends, and holidays when necessary