Customer Service Specialist

2 weeks ago

Houston, TX, United States PrimeSource Building Products Full time

PrimeSource Building Products Inc., one of the nation's largest wholesale distributors of building supply products, has an immediate opportunity for a Customer Service Specialist in our Atlanta, Greensboro, or Columbia locations, in support for PrimeSource's Inside Sales Department.

This Customer Service Specialist role will provide the admin support for PrimeSource Inside Sales function. Some responsibilities include the following:

  • Enters bulk of sales teams will call and warehouse orders ensuring 99.9% order accuracy
  • Enters RMA's into system and coordinates with ops to determine if return is necessary
  • Enters Credits into system and coordinates with ops to determine if credit is warranted
  • Handles Home Depot and Lowes calls and coordinates with ops when necessary
  • Coordinates BMG orders with Territory Managers and BMG support team
  • Assists will call customers find the will call office to pick up orders
  • Acts as phone tree back up for sales team handling overflow calls and customer service calls
  • Supports product literature and marketing materials to the customer and sales team
  • Responsible for communicating route code changes to sales team and coordinating with ops on missing route codes on customer file
  • Supports the Inside and Outside Sales Teams with urgency
  • Responsible for utilization of salesforce.com to document calls and any other customer interaction or leads
  • Completes daily work tasks diligently and efficiently
  • Performs other duties as assigned by management to address and provide effective support of company mission, values and goals
High school diploma or general education degree (GED); and one to three years of sales or telemarketing experience preferred/or training; or equivalent combination of education and experience.
  • Strong PC skills including Windows, MS office suite
  • CRM Systems
  • Company Reporting Software
  • SAP preferred
  • Proficient with SAP and SalesForce.com to ensure order accuracy and fast customer response times.
  • Ability to learn new technology quickly
  • Excellent verbal, written communication


PrimeSource Building Products, Inc. is an Equal Opportunity Employer. PrimeSource Building Products, Inc. is fully committed to equal employment opportunity (EEO) and maintaining a workplace free of discrimination and harassment based on race, gender, religion, age, color, national origin, disability, sexual orientation, genetic information and other non-merit factors. All persons shall be afforded equal employment opportunity at PrimeSource Building Products, Inc.

PrimeSource Building Products, Inc. prohibits discrimination in all aspects of its personnel policies, program practices and operations and relationships with employees and applicants, including but not limited to recruitment, hiring and merit promotion. PrimeSource Building Products, Inc. promotes programs of affirmative recruitment and employment at all levels of PrimeSource Building Products, Inc.. PrimeSource Building Products, Inc. subscribes to, and will implement to the full extent, all applicable laws that promote equality of opportunity.

PrimeSource Building Products, Inc. welcomes and encourages applications from persons with disabilities, and will reasonably accommodate the needs of those persons. PrimeSource Building Products, Inc. is firmly committed to satisfying its affirmative obligations under the Rehabilitation Act of 1973, to ensure that persons with disabilities have every opportunity to be hired and advanced on the basis of merit within PrimeSource Building Products, Inc.

  • Customer Service Specialist

    4 days ago

    Houston, TX, United States South Texas Promotions Full time

    23 hours ago Be among the first 25 applicants Direct message the job poster from South Texas Promotions As a Customer Service Specialist, you will be the liaison for our clients to build their brand and sales through product launch events. The focus is on community outreach and engagement with our client's products and services. *We have certified key tech...

  • Customer Service Specialist

    4 hours ago

    Houston, TX, United States Milan Institute Full time

    Description We are currently seeking a skilled and enthusiastic Customer Service Specialist to join our team and contribute to the success of our student salon floor. Position Overview: As a Customer Service Specialist on our student salon floor, you will be the face of our institution, ensuring an exceptional customer experience for all salon clients. You...

  • Customer Service Specialist

    8 hours ago

    Houston, TX, United States Milan Institute Full time

    Description We are currently seeking a skilled and enthusiastic Customer Service Specialist to join our team and contribute to the success of our student salon floor. Position Overview: As a Customer Service Specialist on our student salon floor, you will be the face of our institution, ensuring an exceptional customer experience for all salon clients. You...

  • Customer Service Specialist

    7 hours ago

    Houston, TX, United States Milan Institute Full time

    Description We are currently seeking a skilled and enthusiastic Customer Service Specialist to join our team and contribute to the success of our student salon floor. Position Overview: As a Customer Service Specialist on our student salon floor, you will be the face of our institution, ensuring an exceptional customer experience for all salon clients. You...

  • Customer Service Specialist

    7 hours ago

    Houston, TX, United States Milan Institute Full time

    Description We are currently seeking a skilled and enthusiastic Customer Service Specialist to join our team and contribute to the success of our student salon floor. Position Overview: As a Customer Service Specialist on our student salon floor, you will be the face of our institution, ensuring an exceptional customer experience for all salon clients. You...

  • Customer Service Specialist

    1 week ago

    Houston, TX, United States Inkspirenize Full time

    About Us Labor Biz Market is a staffing and workforce solutions company that connects businesses with skilled talent across multiple industries. We are dedicated to providing reliable, professional, and customer-focused services that help both employers and employees thrive. Job Summary We are seeking a dedicated and enthusiastic Customer Service Specialist...

  • PBS Specialist

    2 weeks ago

    Houston, TX, United States MD Anderson Center Full time

    Summary The PBS Customer Service Specialist is responsible for creating a positive patient experience while interacting with customers regarding patient inquiries in a high-volume call center and/or in person. The Specialist will work to review and resolve patient inquiries, complaints and grievances by phone, via MyChart, via Zoom and in writing in a...

  • Customer Service Specialist

    2 weeks ago

    Houston, TX, United States Swift7 Consultants Full time

    Job Description Job Description We are seeking a professional and detail-oriented Customer Service Specialist to join our growing team. In this role, you will be the primary point of contact for our clients, ensuring they receive prompt and effective assistance with inquiries, concerns, and technical support. Your dedication to solving problems and enhancing...

  • Customer Service Specialist

    5 days ago

    Houston, TX, United States Swift7 Consultants Full time

    Overview At Swift7 Consultants, we specialize in delivering innovative business solutions that empower organizations to reach their full potential. We are seeking a Customer Service Specialist who will serve as the first point of contact for our clients, ensuring a seamless and professional experience. The ideal candidate will demonstrate exceptional...

  • Bronze Customer Order Specialist

    2 weeks ago

    Houston, TX, United States Service Corporation International Full time

    Customer Order Specialist Our associates celebrate lives. We celebrate our associates. Consider the possibilities of joining a Great Place to Work! The Customer Order Specialist plays an integral role in working with our pre-need client families, via phone and email, who have purchased a bronze marker at one of our cemeteries. The Specialist is responsible...