Patient Access Coordinator

16 hours ago

Houston, TX, United States Colorado Center for Reproductive Medicine Full time

Come join CCRM Fertility, a global pioneer in fertility treatment, research, science, specializing in IVF, fertility testing, egg freezing, preimplantation genetic testing, third party reproduction and egg donation. As a member of CCRM Fertility's diverse team of professionals, you will be a part of helping families grow and changing lives. We take pride in providing our employees with meaningful employment, a supportive culture, and a well-balanced personal & work life alignment. For more information, visit www.ccrmivf.com

Location Address:

Department:

Work Schedule: Weekday - Weekday (H:MMam - H:MMpm)

What We Offer Our Team Members:

  • Potential for Over-time Pay (Time and a half)
  • Holiday Differential Pay (Time and a half)
  • Weekend Shift Differential Pay ($4.00 per hour)
How You Will Make an Impact: The Patient Access Coordinator serves as a critical link between patients and the Care Center, making a significant impact on patient experience. This vital role ensures that patients have a positive, organized, and efficient entry into CCRM Fertility, contributing to a positive patient experience and operational efficiency.

What You Will Do:The Patient Access Coordinator is responsible for greeting and registering patients, answering phones, collecting patient information, insurance details, completing medical record requests, and provides front office administrative support for the office. The Patient Access Representative is the first person to greet patients and will answer questions or provide general information. This position reports to the Practice Administrator.
  • Greet and welcome patients upon their arrival, creating a positive and welcoming atmosphere.
  • Scan insurance cards, picture identification, and prior medical records.
  • Process co-pays, procedure pre-payments, and past due balances prior the scheduled service being rendered.
  • Schedule or reschedule patient appointments, identify no shows, and promptly communicate schedule changes.
  • Monitor the correspondence dashboard in Athena (Return mail).
  • Complete eligibility work queues; identify incorrect insurance on file or clearing progyny inaccurate eligibility status.
  • Protect confidential information and patient medical records.
  • Answer phone calls, take messages, and forward based on urgency.
  • Contact patients missing "New Patient" paperwork, two days prior to their appointment.
  • Mail patient information and education materials.
  • Monitor faxes and distribute to appropriate staff/departments.
  • Maintain lobby appearance, open the Care Center, and turn on equipment prior to opening.
  • Ensure the building is locked and secured at close of business.
  • Other duties as assigned.
What You Bring:
  • High School Diploma or GED required.
  • 1+ year administrative experience required.
  • Previous experience in reproductive medicine or Women's health is preferred.
  • Prior experience with Athena preferred.
  • Ability to work weekends, evenings, and holidays, on a rotating basis.

Working Conditions:The physical demands described here are representative of those which should be met, with or without reasonable accommodation (IAW ADA Guidelines), by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate with others, frequently required to sit at a desk, work on a computer, and spend prolonged periods preparing and analyzing data and figures. Will occasionally stand and/or walk; use hands and fingers to grasp, pick, pinch, type; and reach with hands and arms. Employees are required to have close visual acuity to perform an activity such as viewing a computer terminal; extensive reading; operation of standard office machines and equipment (computer, telephone, photocopier, and scanner).

CCRM's Compensation: The salary range represents the national average compensation for this position. The base salary offered will vary based on location, experience, skills, and knowledge. The pay range does not reflect the total compensation package. Our rewards may include an annual bonus, flexible work arrangements, and many other region-specific benefits.

Pre-Employment Requirements:All offers of employment are conditional upon the successful completion of CCRM Fertility's onboarding process, including verification of eligibility and authorization to work in the United States. This employer participates in the E-Verify Program in order to verify the identity and work authorization of all newly hired employees.

Equal Employment/Anti-Discrimination: We are an equal-opportunity employer. In all aspects of employment, including the decision to hire, promote, discipline, or discharge, the choice will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

  • Patient Services Coordinator

    1 day ago

    Houston, TX, United States MD Anderson Center Full time

    Patient Services Coordinator - Vascular Access and ProceduresPosition Summary The Patient Services Coordinator for Vascular Access and Procedures is responsible for coordinating and scheduling patient appointments related to vascular access services and procedural care. This role ensures smooth patient flow, accurate documentation, and effective...

  • Access Center Coordinator

    3 days ago

    Houston, TX, United States Panoramic Health Full time

    Our ASC is hiring a Access Center Coordinator! Exciting opportunity to join our growing organization, work outside the center, connecting with providers, representing our ASC in an external facing role. This role is 25% office based and 75% out in the community. Office Hours: 7am-4pm Position will require weekly auto travel; mileage reimbursement provided. ...

  • Patient Access Representative

    3 days ago

    Houston, TX, United States Houston Methodist Full time

    Overview At Houston Methodist, the Patient Access Representative position is responsible for performing multiple patient access functions on a daily basis to include any combination of the following: scheduling, insurance verification, and registration. This position serves as the liaison between groups such as patients, staff, physicians/physician offices,...

  • PATIENT ACCESS SPEC/COORD

    2 weeks ago

    Houston, TX, United States Universal Health Services Full time

    Responsibilities Patient Access Representative Opportunity West Oaks Hospital has provided psychiatric care to the Houston area and surrounding communities for over three decades. Our 176-bed acute care facility is fully accredited and included a 16-bed residential treatment center for adult chemical dependency. We offer a broad range of behavioral health...

  • PATIENT ACCESS SPEC/COORD

    1 week ago

    Houston, TX, United States UHS Full time

    Responsibilities Patient Access Representative Opportunity West Oaks Hospital has provided psychiatric care to the Houston area and surrounding communities for over three decades. Our 176-bed acute care facility is fully accredited and included a 16-bed residential treatment center for adult chemical dependency. We offer a broad range of behavioral health...

  • PATIENT ACCESS SPEC/COORD

    16 hours ago

    Houston, TX, United States Universal Health Services Full time

    Responsibilities Patient Access Representative Opportunity West Oaks Hospital has provided psychiatric care to the Houston area and surrounding communities for over three decades. Our 176-bed acute care facility is fully accredited and included a 16-bed residential treatment center for adult chemical dependency. We offer a broad range of behavioral health...

  • Patient Access Representative III

    2 weeks ago

    Houston, TX, United States Unavailable Full time

    Where You’ll Work Baylor St. Luke’s Medical Center is an internationally recognized leader in research and clinical excellence that has given rise to breakthroughs in cardiovascular care, neuroscience, oncology, transplantation, and more. Our team’s efforts have led to the creation of many research programs and initiatives to develop advanced...

  • Access & Opportunity Program Coordinator

    7 days ago

    Houston, TX, United States Houston Staffing Full time

    Access & Opportunity Program Coordinator Welcome to the intersection of energy and home services. At NRG, we're all about propelling the next generation of leaders forward. We are driven by our passion to create a smarter, cleaner and more connected future. We deliver innovative solutions that make our customers' lives easierhelping them power, protect, and...

  • Associate Patient Access Representative

    2 weeks ago

    Houston, TX, United States MD Anderson Cancer Center Full time

    Why MD Anderson At MD Anderson, you'll be part of a mission-driven organization built on teamwork, innovation, and compassion. You'll receive extensive training, ongoing professional development, and the opportunity to help patients and families at a moment that truly matters. Together, we're Making Cancer History. The Access Operations Department at MD...

  • Access & Opportunity Program Coordinator

    5 days ago

    Houston, TX, United States NRG Energy Full time

    Welcome to the intersection of energy and home services. At NRG, we're all about propelling the next generation of leaders forward. We are driven by our passion to create a smarter, cleaner and more connected future. We deliver innovative solutions that make our customers' lives easier-helping them power, protect, and intelligently manage their homes and...