Intake Specialist

1 week ago

Baltimore, MD, United States Kennedy Krieger Institute Full time

Overview

The Intake Specialist I will answer the KKI central referral line and gather and document patient clinical, demographic, and insurance information. This person represents the Institute as a key point of contact for external and internal customers and will provide prompt, courteous customer service to all callers.

Responsibilities

  1. Answer incoming calls to the KKI central referral line; reply to written requests for information and/or appointments from patients, families, external referral sources, and KKI employees.

  2. Obtain and document patient clinical, demographic, and insurance information in AS400 and Intake Form on the KKI Intranet.

  3. Search for and document previous appointments or requests for services by internal/external referral sources.

  4. Communicate with appropriate staff for approval or appropriateness of referral. Follow up with staff and complete all documentation. Finalize the intake by communicating disposition to family and/ or referral source.

  5. Create appropriate referrals for appointments to be scheduled in IAMS.

  6. Schedule appointments with the Care Center and/ or Clinic Coordinators based on Clinic Policy. Assure that this process is complete and that appointments have been entered in IAMS.

  7. Notify Clinical Care Associates of any critical information regarding appointments, insurance, referrals, Letters of Guarantee, etc., as needed.

  8. Check all documentation for grammar, spelling, accuracy and completeness.

  9. Maintain daily log of intakes done including: number of calls, types of callers, durations of calls, etc.

Qualifications

QUALIFICATIONS:

  • Must be proficient with use of MS Office Suite, including Word and Excel.

  • Familiarity with scheduling-related software.

EDUCATION:

AA/AS degree preferred or equivalent college credits in Business or related area.

EXPERIENCE:

1-2 years of full-time employment in a health care setting.

Minimum pay range

USD $37,132.78/Yr.

Maximum pay range

USD $60,215.17/Yr.

Vacancy ID 12066

Pos. Category Professional/Management

Job Location : Street 1741 Ashland Ave

# of Hours 40.00

Job Locations US-MD-Baltimore

Pos. Type Regular Full Time

Department : Name Care Management

Equal Opportunity Provider & Employer M/F/Disability/ProtectedVet

  • Intake Specialist for Adult High School

    2 weeks ago

    Baltimore, MD, United States Fund for Educational Excellence Full time

    Benefits: 401(k) Dental insurance Health insurance Vision insurance Mission Statement: Elev8 Baltimore partners with schools, families, and the community to ensure that every student is prepared for high school, college, career, and life. Elev8 Baltimore Organizational Values: Servant Leadership, Trust & Transparency, Authenticity, Love, and Honesty Elev8...

  • Intake Specialist for Adult High School

    7 hours ago

    Baltimore, MD, United States Fund for Educational Excellence Full time

    Benefits: 401(k) Dental insurance Health insurance Vision insurance Mission Statement: Elev8 Baltimore partners with schools, families, and the community to ensure that every student is prepared for high school, college, career, and life. Elev8 Baltimore Organizational Values: Servant Leadership, Trust & Transparency, Authenticity, Love, and Honesty Elev8...

  • Intake Specialist for Adult High School

    2 weeks ago

    Baltimore, MD, United States Fund for Educational Excellence Full time

    Benefits: 401(k) Dental insurance Health insurance Vision insurance Mission Statement: Elev8 Baltimore partners with schools, families, and the community to ensure that every student is prepared for high school, college, career, and life. Elev8 Baltimore Organizational Values: Servant Leadership, Trust & Transparency, Authenticity, Love, and Honesty Elev8...

  • INTAKE SPECIALIST

    5 days ago

    Baltimore, MD, United States Tuerk House Full time

    REPORTS TO: Director of Admissions FLSA: Non-Exempt About Us: Tuerk House is a non-profit behavioral health system that serves nearly 300 patients a day, regardless of their ability to pay, through an innovative, integrative model of care that encompasses all aspects of recovery. It opened its doors in 1970 in Baltimore, providing lifelong healing and...

  • INTAKE SPECIALIST

    1 week ago

    Baltimore, MD, United States Tuerk House Full time

    REPORTS TO: Director of Admissions FLSA: Non-Exempt About Us: Tuerk House is a non-profit behavioral health system that serves nearly 300 patients a day, regardless of their ability to pay, through an innovative, integrative model of care that encompasses all aspects of recovery. It opened its doors in 1970 in Baltimore, providing lifelong healing and...

  • INTAKE SPECIALIST

    6 days ago

    Baltimore, MD, United States Tuerk House Full time

    REPORTS TO: Director of Admissions FLSA: Non-Exempt About Us: Tuerk House is a non-profit behavioral health system that serves nearly 300 patients a day, regardless of their ability to pay, through an innovative, integrative model of care that encompasses all aspects of recovery. It opened its doors in 1970 in Baltimore, providing lifelong healing and...

  • INTAKE SPECIALIST

    16 hours ago

    Baltimore, MD, United States Tuerk House Full time

    REPORTS TO: Director of Admissions FLSA: Non-Exempt About Us: Tuerk House is a non-profit behavioral health system that serves nearly 300 patients a day, regardless of their ability to pay, through an innovative, integrative model of care that encompasses all aspects of recovery. It opened its doors in 1970 in Baltimore, providing lifelong healing and...

  • Rehabilitation Specialist

    10 hours ago

    Baltimore, MD, United States Helping Others Manage Emotions Therapeutic Services, LLC Full time

    Benefits: 401(k) 401(k) matching Bonus based on performance Competitive salary Dental insurance Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Job Title: | Rehab Specialist (Health Home Supervisor) | Job Category: | Clinical Salary | $25-$35 based on Licensure and Experience- Days Required: 40 hours per...

  • Rehabilitation Specialist

    1 week ago

    Baltimore, MD, United States Helping Others Manage Emotions Therapeutic Services, LLC Full time

    Benefits: 401(k) 401(k) matching Bonus based on performance Competitive salary Dental insurance Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Job Title: | Rehab Specialist (Health Home Supervisor) | Job Category: | Clinical Salary | $25-$35 based on Licensure and Experience- Days Required: 40 hours per...

  • Employment Specialist I WALDORF, MD

    2 days ago

    Baltimore, MD, United States L.I.F.E. Inc. Full time

    Employment Specialist - WALDORF, MD L.I.F.E. Inc is dedicated to empowering individuals with intellectual and developmental disabilities through personalized care and support. We offer a wide range of services, including medical assistance, life skills training, and community integration programs, all aimed at promoting independence and improving the quality...