Office Administrator

Brand:Direct Digital Holdings

Job Title:Office Administrator

Department:Administrative / DDH

Job Type:Full-Time

Location:On-Site (Houston, TX)

About Us

Direct Digital Holdings (Nasdaq: DRCT) is a leading advertising and marketing technology platform that collectively delivers marketing solutions through its two brands in the Digital Advertising and AdTech industry: Colossus SSP and Orange 142. As the 9th Black-owned company to go public in the U.S., we take immense pride in our role as industry trailblazers to help brands, middle market companies, Fortune 500 and agencies deliver successful marketing results that drive return on investment and strategic growth objectives. Direct Digital Holdings is not just shaping the present; we're paving the way toward providing Digital Advertising for Everyone.

The Opportunity

Direct Digital Holdings is seeking an Office Administrator to serve as the primary contact at the office's point of entry. The Office Administrator is a central member of our Houston headquarters, responsible for creating a warm, organized, and efficient workplace experience. This role provides broad administrative support to the People & Culture and Accounting teams while serving as the primary front-office representative for employees and visitors.

The ideal candidate is polished, proactive, and highly organized, with the ability to anticipate needs, support multiple stakeholders, and keep daily operations running seamlessly. This position is perfect for someone who takes pride in hospitality, thrives in a fast-paced environment, and enjoys being a go-to resource for the team.

This is an on-site position requiring five days in the office at the company's headquarters location in Houston, Texas.

Responsibilities

Front Desk Experience

• Provide professional and friendly front-office experience.
• Welcome visitors and manage the main phone line, appropriately delivering messages as needed.
• Ensure reception and common areas remain clean, organized, and presentable.
• Coordinate visitor needs, meeting room access, and hospitality as appropriate.

Administrative Support

• Support leadership with administrative tasks such as preparing expense reports and organizing key documents.
• Create and maintain documentation, presentations, and spreadsheets using Excel, Word, PowerPoint, and Adobe.
• Draft, edit, and proofread memos, presentations, correspondence, and other written materials to ensure clarity and accuracy.
• Provide administrative support to the People & Culture team by maintaining the Monthly Employee Newsletter, updating the Intranet, and keeping the company Org Chart current in Canva.
• Assist the Accounting team with routine administrative tasks, including scanning and logging incoming checks.
• Maintain administrative checklists, shared documents, and internal procedures.
• Assist with cross-functional projects and ad hoc initiatives as assigned.
• Serve as backup to the Executive Assistant to the CEO and President.

Workplace Operations

• Coordinating team lunches as a primary function, including ordering, vendor communication, setup, and ensuring timely and accurate delivery.
• Maintain conference rooms, breakrooms, and kitchen areas to ensure all spaces remain tidy, stocked, and ready for daily use.
• Monitor and replenish office and kitchen supplies; coordinate with vendors as needed.
• Oversee mail distribution, shipping/receiving, and general office communications.
• Serve as the primary liaison with building personnel for facility requests, access needs, and related matters; complete required training and serve as the designated fire marshal.
• Coordinate office gatherings, meetings, and company events, including setup, vendor coordination, and cleanup.
• Proactively identify and resolve workplace or operational issues to support a seamless work environment.

Qualifications

• Minimum of two years of experience in office administration, administrative support, reception, or a related role.
• Strong written and verbal communication skills with the ability to produce polished, professional documents.
• Excellent organizational and time-management skills with strong attention to detail.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint); familiarity with Adobe and Canva is a plus.
• High level of professionalism, discretion, and ability to handle confidential information appropriately.
• Friendly, reliable, and comfortable interacting with employees, leadership, vendors, and visitors.
• Ability to take initiative, problem-solve, and manage multiple priorities in a fast-paced environment.

• Physical ability to sit for extended periods and lift up to 15 pounds.

Compensation

Base salary plus annual bonus and benefits.

Benefits

Our "Culture of Care" philosophy is important to us, and we recognize that each member of our team contributes to creating and maintaining an environment of open communication, respect, professionalism, fun, and caring for those we work with. We care about your health and well-being, and strive to deliver above-market health, vision, dental, short- and long-term disability, and life insurance benefits at no cost to our employees. Furthermore, we want to help you financially plan for your future by offering a 401(k) plan with a match and free financial coaching/counseling.

Equal Employment Opportunity

Direct Digital Holdings LLC is an equal opportunity organization. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, protected veteran status, or any other basis protected by applicable federal, state or local law.

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