Client Service Associate Entry Level

7 days ago


Virginia Beach, VA, United States Gva LLC Full time

We are a community-focused outreach agency partnering with nonprofits and mission-driven organizations to strengthen local communities through in-person engagement. Our team builds meaningful connections that support the impact and growth of the causes we represent.

Were looking for a Client Service Associate to join our team and provide exceptional support to our clients and community partners.
No experience required we offer paid training, hands-on learning, and clear opportunities for career growth.

Overview

This entry-level role is perfect for individuals who are professional, motivated, and eager to start a career in client relations, communications, community engagement, or business support. Youll learn how to manage client needs, support daily operations, and help deliver an outstanding experience to the partners we serve.

Responsibilities
  • Serve as a primary point of contact for clients and community partners

  • Respond to inquiries and provide clear, supportive guidance

  • Maintain accurate client records, manage follow-ups, and ensure timely communication

  • Assist leadership with coordinating client activities, programs, and outreach initiatives

  • Identify ways to improve client satisfaction and strengthen long-term relationships

  • Prepare reports, materials, and communications for internal and external use

  • Demonstrate professionalism, teamwork, and commitment to excellent service

Qualifications
  • Strong verbal and written communication skills

  • Professional, friendly, and solution-oriented demeanor

  • Highly organized and detail-focused

  • Able to handle multiple priorities in a team environment

  • Bachelors degree a plus but not required

  • No previous experience necessary full training provided

What We Offer
  • Paid training and ongoing mentorship

  • Full-time schedule with opportunities for advancement

  • Performance-based recognition and bonuses

  • A supportive, collaborative, and community-driven work environment

  • Clear career pathways into client management, communications, or leadership roles


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