Account Executive

5 days ago

Naperville, IL, United States All-Stat Portable Full time

Job Title: Account Executive

Location: Peoria, IL

Employment Type: Full-Time

Industry: Healthcare / Senior Living / Long-Term Care

Job Summary:

We are seeking a dynamic and results-driven Account Executive to join our growing team. This role is ideal for a motivated individual with a passion for building long-term, strategic relationships and a talent for identifying and closing new business opportunities. As an Account Executive, you will manage a portfolio of clients, drive customer satisfaction, and contribute directly to revenue growth by actively developing and maintaining trusted partnerships within the senior living and healthcare sectors.

Primary Responsibilities:

  • Serve as the primary point of contact for assigned customer accounts

  • Build and sustain strong, long-lasting client relationships

  • Negotiate contracts and close agreements to maximize profitability

  • Develop trusted advisor relationships with key stakeholders, including administrators and healthcare professionals

  • Ensure timely and effective delivery of solutions aligned with client goals

  • Communicate progress of monthly and quarterly initiatives to stakeholders

  • Identify growth opportunities within existing accounts

  • Forecast and track account metrics, including sales performance and client engagement

  • Prepare and present account status reports regularly

  • Collaborate with the sales team to identify and nurture new business opportunities

  • Resolve client challenges and manage escalations to ensure satisfaction

  • Compile data and documentation for Quality Assurance (QA) meetings

  • Represent the company in QA meetings at client facilities

Requirements:

  • Proven experience in a similar role (Account Executive, Account Manager, Sales Account Manager, etc.)

  • Strong ability to communicate, present, and influence stakeholders at all levels, including C-suite

  • Proficient in CRM tools (e.g., Salesforce, Zoho, HubSpot, NetSuite)and Microsoft Office, particularly Excel

  • Skilled in delivering client-focused solutions and managing multiple accounts simultaneously

  • Exceptional negotiation, presentation, and relationship-building skills

  • Strong verbal and written communication abilities

  • Bachelor’s degree in Business Administration, Sales, or a related field

  • Previous experience in long-term care (LTC) or skilled nursing facility (SNF) environments is a plus

  • Excellent time management, organizational, and interpersonal skills

Core Competencies:

  • Strong Communication and Customer Service

  • Customer Focus and Peer Relationships

  • Integrity and Trust

  • Technical and Functional Acumen

  • Prioritization and Time Management

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