Account Manager

3 days ago

Naperville, IL, United States Lange Full time
About the Job

Account Manager

Naperville, IL

At Lange Logistics, we are driven by integrity, dedication, and ambition to find business intelligence solutions that work while continually aspiring to be better than yesterday. From the farm to your local market, our work matters, and we are committed to fostering a workplace where diversity, respect, and adaptability are not just values but a way of life. We strive to create an environment that is welcoming and inclusive, offering every team member a great opportunity for professional growth. Discover a future with us where your contributions truly make a difference.

Lange Logistics is currently looking for an Account Manager to join our Team.

Lange Logistics is seeking a proactive and relationship-driven Account Manager to join our growing team. In this role, you will be responsible for identifying new business opportunities, managing key customer and carrier relationships, and ensuring the successful execution of freight shipments. You'll play a critical role in both customer service and operational coordination, using your negotiation skills and industry knowledge to drive results.

This is a fast-paced, rewarding position ideal for someone passionate about logistics, client engagement, and continuous professional growth. The Account Manager will also participate in a weekend work rotation every five weeks. Weekend work can be completed remotely, and hours may vary based on business needs.

This opportunity is available in the following location: Naperville, IL.

Responsibilities:
  • Develop and grow a robust network of customers and carriers through lead generation and outreach.
  • Manage and strengthen existing relationships with shippers, producers, and transportation partners.
  • Negotiate rates and terms for both buying and selling freight while proactively addressing potential issues.
  • Coordinate and oversee scheduled shipments, working closely with shippers and carriers to ensure on-time deliveries.
  • Stay informed on transportation industry trends, market shifts, and pricing strategies.
  • Deliver outstanding customer service through consistent communication and organized execution.
  • Maintain detailed records of sales activities, shipment tracking, and customer interactions.
  • Investigate and resolve freight claims and service issues promptly and professionally.
  • Perform additional duties as assigned by the Vice President of Sales.
Basic Qualifications (Required Skills/Experience):
  • 1-3 years of experience in sales, logistics, or customer service.
  • Excellent communication, negotiation, and organizational skills.
  • Proven ability to build and maintain strong business relationships.
  • Self-motivated with a positive attitude and a collaborative mindset.
  • Strong customer service focus with attention to detail.
Preferred Qualifications (Desired Skills/Experience):
  • Passion for the logistics and transportation industry with a desire to grow professionally.
  • Familiarity with freight brokerage, third-party logistics (3PL), or transportation coordination.
  • Experience working in a fast-paced, team-driven environment.


Equal Opportunity Employer:

Lange Companies, Inc. is an Equal Opportunity Employer. We make all employment decisions on the basis of ability and job-related qualification, without regard to race, religion, sex, color, national origin, age, disability, sexual orientation, military status, marital status, or any other classification proscribed.

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