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Account Manager

1 week ago

Spring, Texas, United States Ironrod Health Full time
Company Overview:

IronRod Health is a leader in innovative healthcare solutions, specializing in medical devices, remote patient monitoring, and cardiovascular care. Our cutting-edge technology and services help healthcare providers monitor and treat patients with greater precision and care, improving health outcomes across the country.

Position Summary:

The Account Manager will be responsible for managing cardiovascular clinic activities and working closely with Sales Representatives and Field Clinical Representatives. This role focuses on driving practice development by ensuring the effective utilization of IronRod's product and service offerings within Cardiac Rhythm Management (CRM) clinics.

The ideal candidate will have experience in Cardiac Rhythm Management (CRM), including implantable cardiac devices (pacemakers, ICDs, loop recorders) and remote patient monitoring technologies. They will also play a key role in building and maintaining relationships with healthcare providers and clinics to meet or exceed performance goals.

Key Duties and Responsibilities:
  • Coordinate Practice-Level Activities: Act as the main point of contact for assigned cardiovascular and CRM clinics, ensuring the successful implementation and utilization of IronRod Health's product and service solutions.
  • Collaborate with Sales and Clinical Teams: Work closely with Sales Representatives and Field Clinical Representatives to support cardiac device practice growth and performance.
  • Monitor Clinic Utilization: Track and optimize the use of IronRod's remote cardiac monitoring systems and implantable device management solutions to ensure efficiency and compliance.
  • Practice Development: Develop customized plans to enhance Cardiac Rhythm Management practice performance, providing ongoing support to achieve clinic-specific goals.
  • Training and Education: Provide training and educational resources to healthcare providers and clinical staff on CRM technologies, remote monitoring platforms, and device management best practices to drive adoption and effective utilization.
  • Relationship Building: Develop and maintain long-term relationships with electrophysiologists, cardiologists, and clinic decision-makers, ensuring customer satisfaction and loyalty.
  • Data Analysis and Reporting: AnalyzeCRM clinic performance data and provide regular feedback to management, identifying trends, opportunities, and areas for improvement.
  • Compliance: Ensure all clinic activities and cardiac device implementations comply with company policies, industry regulations, and healthcare standards.
Requirements

Education:
  • Bachelor's degree in business, healthcare, biomedical engineering, or a related field required.
Experience:
  • Minimum 3-5 years of experience in account management, sales, or clinical support within the medical device, healthcare, or cardiovascular space.
  • Experience in Cardiac Rhythm Management (CRM), including implantable pacemakers, defibrillators (ICDs), loop recorders, or remote cardiac monitoring technologies.
  • Prior experience working with electrophysiology (EP) and cardiology clinics is highly preferred.
Skills and Competencies:
  • Strong interpersonal and communication skills.
  • Proven ability to manage multiple accounts and projects simultaneously.
  • Ability to collaborate effectively with cross-functional teams (sales, clinical, etc.).
  • Strong problem-solving and analytical skills.
  • Deep understanding of cardiac implantable devices, remote monitoring workflows, and clinic operations.
  • Self-motivated with a focus on achieving results.
  • Established relationships with cardiologists, electrophysiologists, or CRM clinic staff are highly preferred.
Travel:
  • Travel may be required, depending on market.
Compensation:
  • $90,000 Base Salary (Bonus Eligible)