Senior Sales Operations Analyst

3 days ago

Hoboken, New Jersey, United States NICE Ltd. Full time
At NICE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what's the role all about?

We are seeking a Sales Operations Business Analyst to join the Global Business Operation Team. The Analyst will be providing comprehensive analysis and insights to the top management of the different units.

The Sales Operations Analyst will be working alongside IT, Sales and Business professionals on a global scale helping us to enhance and automate the reporting tools and processes starting with the sales representative all the way to executive level.

How will you make an impact?
  • Responsible for the data analysis, trend and insights
  • Understanding the data structure of the unit, the booking plans, and the results.
  • Building meaningful relationship with main stakeholders within the different units and serve as main focal point for the unit's sales organization.
  • Participating leading several global tasks for the entire team
  • Helping streamline, automate, and improve end-to-end processes.
  • Providing world-class customer service to our Business Operations & Sales Organization
  • Supporting ad hoc projects and report requests as needed
Have you got what it takes?
  • 5+ years of relevant experience as data or operations analyst
  • Advanced Excel skills and experience REQUIRED. Computer savvy a must.
  • Experience with SalesForce & PowerBI - Advantage
  • Experience with AI & ML - Big Advantage
  • Excellent interpersonal and communication skills
  • Independent, Quick learner and self-starter
  • Team player with excellent interpersonal skills, service orientation and willingness to learn
  • Detail oriented, strong business acumen, deadline focused.
  • Proactive mentality on process improvements and issue resolutions
What's in it for you?

Join an ever-growing, market disrupting, global company where the teams - comprised of the best of the best - work in a fast-paced, collaborative, and creative environment As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr

Enjoy NICE-FLEX

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 6195
Reporting into: Director, Business Operations
Role Type: Individual Contributor

About NICE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

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