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Account Representative

2 weeks ago


Madison, United States SkillBridge Academy Full time

Job DescriptionSkillbridge Academy is seeking a motivated and detail-oriented Account Representative to join our team in Madison, WI. In this role, you will serve as a key point of contact for clients, ensuring their needs are met with accuracy, professionalism, and an exceptional service approach. You will support day-to-day account operations, provide product or service guidance, and contribute to building long-term, successful client relationships.ResponsibilitiesMaintain ongoing communication with clients to ensure satisfaction and alignment with their goalsAssist in preparing proposals, reports, and account documentationCoordinate with internal teams to deliver timely and accurate solutionsMonitor account performance and identify improvement opportunitiesSupport the onboarding of new clients, ensuring a seamless and positive experienceAddress questions, resolve concerns, and provide knowledgeable guidanceUphold the company’s standards of service, professionalism, and client careQualificationsStrong communication and interpersonal skillsExcellent organizational and multitasking abilitiesAbility to work both independently and collaborativelyProblem-solving mindset with attention to detailProfessional demeanor with a commitment to outstanding serviceBasic proficiency in office and productivity toolsAdditional InformationBenefitsCompetitive annual salary: $57,000 – $61,000Opportunities for long-term professional growth and developmentSupportive and collaborative work environmentSkill-building and training programsStable, full-time position with consistent career advancement potential