Airline Account Manager For Prestigious International Airline in EWR Airport

2 weeks ago

Newark, United States Hallmark Aviation Full time

Hallmark Aviation is seeking a professional Airline Account Manager for a Prestigious International Airline for our Newark, NJ (EWR) Location.   The Business Manager leads the airline operational and administrative processes while coordinating with the airline client/station manager to meet high quality standards.     DEPARTMENT: Newark, NJ (EWR) REQUIREMENTS AND SKILLS NEEDED: Proven LEADERSHIP abilities and ORGANIZATIONAL skills Excellent interpersonal, coaching and counseling skills Understand that staff development is a leader’s responsibility Self-driven focus on Customer and Client satisfaction Ability to excel under pressure of meeting extreme deadlines Able to communicate effectively, both verbally and in writing Experienced in planning a roster and monitoring work schedules Able to solve daily problems and make quick decisions within the operation 5 Yrs Airline Experience preferred: Minimum 4 yrs Airline Supervisor Experience preferred Flexible and able to promote positive attitudes from subordinates Computer Software (Word & Excel), typing, and ticketing experience Able to work varied hours SPECIFIC DUTIES INCLUDE: Provide hands-on supervision of the staff and delegate workload Provide direct customer relations support Ensure that account operates according to schedule and service level agreements Recruit, interview, and hire staff Oversee the long-term analysis of manpower needs, groom potential leaders Ensure cross training as well as provide new and refresher training for staff members Manage attendance records and ensure appropriate shift coverage Handle discipline and motivation issues Process promotion, demotion and termination paperwork Enforce safety, security, and grooming standards Administer performance reward programs Control the budget for labor costs and allocation              Essential Requirements:        PREVIOUS AIRLINE EXPERIENCE        At least 18yrs old, with a High School Diploma or G.E.D.        English required        Basic Math Skills: Adding, Subtracting, Division, and Multiplying        Computer Literate        Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbs        Reading & comprehension of reference materials, instructions, policies & procedures      Valid US work authorization        Professional demeanor and exceptional presentation        Flexible schedule & availability         Background Check, Fingerprinting required        Drug Screen required on day of hire

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