Usher/Ticket Takers

6 days ago

Boston, United States Live Nation Entertainment Full time

Job Summary:WHO ARE WE?Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. .WHO ARE YOU?Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read onWHAT THIS ROLE WILL DOGreet guests, scan guest tickets upon entry to the venue, answer guest questions, assist guests with any questions and examines tickets for entry to various seat levels around the venue during the event.Assist with keeping the venue safe, clean and presentable to the guest.Resolve guest complaints or problems.Examine tickets or passes to verify authenticity.Provide assistance to guests with special needs, such as helping with seat accommodations.Guide guests to exits or provide other instructions or assistance in case of emergency.May assist in verifying staff credentials to generally restricted areas.Assist patrons by giving directions places inside or outside the venue.Ensure guests are safely enjoying the show.Candidates should be friendly, outgoing, and presentable with the ability to think quickly in a fast paced environment and communicate effectively.Additional tasks as requested by management.WHAT THIS PERSON WILL BRINGHigh School Diploma or equivalent preferredAt least 1+ year in a guest service role preferredExcellent verbal, written and interpersonal communication skillsAcute sense of judgment, tact and diplomacyPosition requires constant walking, climbing stairs and occasional sitting, lifting and carrying 25 lbs.+6-8 hour shifts, walk up and down stairs.

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