Executive Director, Labs Services

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. We are seeking a visionary and execution-driven Executive Director of Lab Services to lead the end-to-end strategy, planning, and operations of our global laboratory portfolio. This role is responsible for the full lifecycle of lab environments, including facility design and construction, infrastructure reliability, space planning, facilities maintenance, lab experience, and the strategic execution of moves, adds, and changes (MAC).This leader will work across cross-functional teams—including Engineering, IFM, Technical Services, HSSE, OP, MAC, and Tech/Data, to ensure our lab environments are innovative, scalable, safe, and aligned with the clients technical and specific goals for each product area.Key Responsibilities:Strategic Leadership & GovernanceDefine and lead the global strategy for lab planning, operations, and infrastructure aligned to business growth.Build and lead a high-performing team covering lab operations, technical services, capital projects, planning,AC, and workplace experience.Provide executive oversight of lab governance models, performance metrics, and risk mitigation strategies.Design, Construction & Capital ProjectsOversee lab facility design, construction, and commissioning—ensuring flexibility, compliance, and future-readiness.Manage lab renovations, expansions, and specialized infrastructure upgrades across multiple regions.Direct project delivery, schedule adherence, and cost control for all capital and tenant improvement (TI) projects, where applicable.Operations, Infrastructure & MaintenanceEnsure reliable performance of lab infrastructure, including MEP systems, clean power, HVAC, DI/RO water, compressed gases, and critical utilities.Own preventative and predictive maintenance strategies for critical lab equipment and building systems.Drive continuous improvement and uptime standards in highly technical environments.Moves, Adds & Changes (MAC)Lead the planning and execution of all lab-related MAC activities, including equipment relocation, space modifications, and occupancy adjustments.Partner with lab managers and business units to ensure MAC activities are executed with minimal disruption and aligned to scientific workflows.Develop and manage MAC playbooks, scheduling tools, and change request workflows to enable agility and compliance.Lab Planning, Space Utilization & ForecastingAlign space strategy with evolving R&D and product development needs through short- and long-term lab planning.Leverage data to optimize lab utilization and inform investment decisions.Lab Experience, EH&S & ComplianceChampion a best-in-class lab user experience—fostering safety, collaboration, and operational ease for a frictionless environment.Ensure lab operations comply with regulatory standards, EH&S and HSSE requirements and policies.Establish standard operating procedures for lab services and support.Qualifications:15+ years of progressive leadership in lab facility operations, infrastructure, construction, and engineering in the tech, life sciences.Semiconductor industry is highly recommended.Deep expertise in technical lab systems (e.g., HVAC, clean rooms, DI/RO water, lab gases, electrical).Proven track record with organizations managing large-scale lab moves, equipment installations, and space reconfigurations.Strong capital planning, budgeting, and vendor management skills.Experience with smart building systems, CMMS, and lab planning tools is a plus.Demonstrated success in cross-functional leadership and executive stakeholder engagement.Preferred Background & Traits:Professional Engineer LicenseMasters or MBAStrategic and systems-level thinker with strong executional rigor.Passion for supporting scientific innovation through built environment excellence.Collaborative, proactive, and adept at navigating complex organizational structures.Estimated total compensation for this position:375,000.00 – 435,000.00 USD per yearThe total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data .Location:On-site –Mountain View, CAIf this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the tablePersonalized benefits that support personal well-being and growth:JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:401(k) plan with matching company contributionsComprehensive Medical, Dental & Vision CarePaid parental leave at 100% of salary Paid Time Off and Company HolidaysJLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. 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