Financial Aid Counselor

APPLICATION INSTRUCTIONS:CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please to complete the. Please do not apply here, apply internally through Workday. CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please to complete the Please do not apply here, apply internally through Workday.If you are NOT a current employee or student, please click “Apply” and complete .Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see . ​POSITION SPECIFICS​Penn State Abington is seeking applicants for the position of Financial Aid Counselor. This position primarily provides personal and financial aid application counseling to students and families, assists in the administration of the financial aid program, and makes decisions to award funds to students eligible for scholarships, grants, and college work-study. The Financial Aid Counselor is also responsible for auditing and reconciling financial aid accounts and packaging financial aid awards and the dissemination of information for student financial assistance through face to face, email, and phone counseling.Job Responsibilities:Advise and counsel students and parents regarding the financial aid processProvide in-take services, taking student/parent phone calls, responding to email, assisting visitors within the officeAnalyze and evaluates student financial needs, and advises on availability of financial assistanceMonitor and coordinate the processing of verification and certification changes needed due to eligibility changes resulting from FAFSA data changesDevelop and maintain strong working knowledge of all federal, state, and University student aid regulations, policies, and proceduresResponsible for awarding, monitoring, and oversight of federal, state and university student aidWork with the Office of Student Aid's Application and Eligibility Services staff to monitor both eligibility and review aid processesCollaborate with other campus aid representatives, University personnel and outside agencies in the administration of aid applicants' verification and certification eligibility reviews programsCoordinates the financial aid communication strategiesWorks some evening and weekends representing the Office of Financial Aid at admission and financial aid events.Presents financial aid information to small and large audiencesRequired & Preferred Qualifications:Typically requires a Bachelor's degree in a related field and 3+ years of relevant experience or an equivalent combination of education and experience.Proficient and comprehensive knowledge of all federal, state and University student aid regulations, policies, and proceduresDedication to excellent customer service and the motivation to help students succeedAbility to communicate in an effective and professional manner with detailed and sensitive information.Strong work ethic and attention to detail.Critical thinking and creative problem-solving skills.Ability to work independently and collaboratively.Demonstrated commitment to access and inclusion.Excellent writing, presentation, and organizational skills.Proficiency in student information systems and Microsoft Office is preferred.Willingness to work some evenings and weekends as needed.Application Instructions:For full consideration, applicants must submit a cover letter and resume with their application.Campus Information:Abington, PA is a northern suburb of Philadelphia known for its diversity and accessibility. Located just minutes outside of center city, residents can easily travel to and from Philadelphia and Abington’s surrounding communities such as Willow Grove, Glenside, Roslyn, and Jenkintown by SEPTA trains, regional rails, and buses, making it an ideal place to live and work. As a staff member at Penn State Abington, you will enjoy access to popular destinations such as Keswick Village, home of the Keswick Theater, Willow Grove Park, Briar Bush Nature Center, and Abington Arts Center. You can enjoy outdoor recreation at any of Abington’s + public parks, as well as shopping, dining, and other historic arts, museums, entertainment, and community events of the greater Philadelphia region while working in a diverse, lively, and engaging campus community.MINIMUM EDUCATION, WORK EXPERIENCE & REQUIRED CERTIFICATIONSBachelor's Degree 3+ years of relevant experience; or an equivalent combination of education and experience accepted Required Certifications: NoneBACKGROUND CHECKS/CLEARANCESThis position requires the following clearances in addition to applicable background checks: PA State Police Criminal Background Check, PA Child Abuse History Clearance Form, and Federal (FBI) Fingerprint Criminal Background Check.Penn State does not sponsor or take over sponsorship of a staff employment Visa. Applicants must be authorized to work in the U.S.SALARY & BENEFITSThe salary range for this position, including all possible grades, is $,. - $,..- Information on Penn State's salary structurePenn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time. One of the standout benefits is the generous % tuition discount, available to employees as well as eligible spouses and children. For more detailed information, please visit our .CAMPUS SECURITY CRIME STATISTICSPursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 8, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review .EEO IS THE LAWPenn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact --3.The Pennsylvania State University is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university’s teaching, research, and service mission.