Customer Service Representative
2 weeks ago
SummaryIES Residential is seeking a Customer Service Representative (CSR) to join our Plumbing and HVAC division. This role is crucial in ensuring a positive customer experience by efficiently handling service calls, scheduling appointments, resolving concerns, and supporting field operations through excellent communication and organizational skills.Key ResponsibilitiesRespond to incoming customer inquiries via telephone and emailSchedule appointments and field customer questions professionallyReceive emergency and non-emergency calls; accurately record key informationResolve issues by providing solutions or routing concerns to appropriate personnelEnter service and customer data into computer systems; maintain activity logsDemonstrate care, patience, and professionalism during all customer interactionsCollaborate with dispatchers and internal team members to ensure operational efficiencyOperate efficiently in a fast-paced, high-pressure environment with minimal supervision Minimum EducationNone Minimum Years of Experience0-2 Specific QualificationsEducation & ExperienceHigh school diploma or equivalent requiredPrevious customer service experience requiredExperience in a plumbing or HVAC office setting is a strong plusRequired SkillsExcellent phone etiquette and communication skills, including active listeningHighly service-oriented with proven ability to resolve grievances tactfullyProficient with computer systems and customer data entryExceptional attention to detail and multitasking abilitiesComfortable working evenings and weekends as part of a rotating schedulePreferred QualificationsPrevious experience in a Plumbing or HVAC administrative or dispatch environmentFamiliarity with industry software such as ServiceTitan is a plus License RequiredNo Job LocationsUS-FL-New Port Richey Company OverviewIES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES’s 2021 fiscal year ending September 30, 2021, IES produced over $1.53 billion in revenue and employed over 6,800 employees at over 99 domestic locations across the United States. IES is an Equal Employment Opportunity Employer: Minorities, Females, Gender Identity, Sexual Orientation, Individuals with Disabilities, Protected Veterans Encouraged to Apply.From office buildings to wind farms, industrial complexes to housing developments, our employees and design professionals design, build, and maintain the systems that empower lives.Our commitment to our employees is reflected by our actions: Safety is Priority One – and our record shows itCompetitive PayCompany 401K plan with Employer Contribution MatchCompany Paid Time OffCompany Paid Life InsuranceChoice of Medical Coverage including Prescription and Short Term Disability PlansChoice of Dental and Vision CoverageOptional Long-term Disability, Critical Illness, Accident, Legal and Pet CoverageAuto and Home Insurance Discount Programs
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Customer Service Representative
2 weeks ago
Port Richey, United States Circle K Stores, Inc. Full timeStore 2707314: 10934 US Hwy 19, Port Richey, Florida 34668 Shift Availability. Days - Evenings - Overnight Job Type. Part time. Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire Customer Service Representative, Customer Service, Representative, Retail, Service
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Customer Service Representative
2 days ago
New Port Richey, United States Circle K Full timeStore 2705321: 9827 Little Rd, New Pt Richey, Florida 34654Shift AvailabilityFlexible Availability Job TypeCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service...
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Customer Service Representative
2 weeks ago
Port Richey, United States HomeTeam Pest Defense Full timeOverviewAt HomeTeam, we put people first. We make sure at HomeTeam you have the tools, support, and training they need to deliver a delightful experience to every customer. Our friendly, warm work environment means great work gets recognized and rewarded. If you take pride in going above and beyond to make a customer smile, you could be HomeTeam’s next...
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Customer Services Representative
3 weeks ago
New Port Richey, United States Planet Fitness Full timePlanet Fitness - JobID: 100-168352241 [Guest Service / Front Desk] As a Customer Services Representative at Planet Fitness, you'll: Greet members, prospective members and guests, and provide exceptional customer service; Handle all front desk-related activities including answering phones in a friendly manner and assisting callers with a variety of questions;...
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Customer Services Representative
1 week ago
New Port Richey, United States Planet Fitness Full timeMember Services Representative The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer...
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Customer Service Representative
4 days ago
New Port Richey, Florida, United States Florida Utility Services 1, LLC Full time $40,000 - $60,000 per yearJob Overview:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. This position requires excellent communication skills, attention to detail, and the ability to work in a fast-paced environment.Responsibilities:Managing utility accounts Water/Sewer- Entering customer applications / Opening...
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Customer Service Representative
3 days ago
New Port Richey, FL, United States Waste Pro Full timeSUMMARY OF POSITION: The Customer Service Representative receives and processes calls from customers, serves as the end-to-end point of contact for customers, and resolves customer issues. Collaborates with a team of customer service representatives to meet overall call center objectives and enhance the customer service function to exceed our customers'...
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New Port Richey, Florida, United States Minuteman Press Full time $35,000 - $55,000 per yearCustomer Service Representative with Printing Experience (Printing Experience is an absolute must)National Franchise Printing & Marketing Services Company is seeking candidate for a position with our company as a Customer Service Representative. The CSR will be responsible for interacting with our customers both on the phone and in person at our office. You...
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Port Richey, United States Circle K Full timeStore 2709830: 10227 State Rd 54, New Port Richey, Florida 34655Shift AvailabilityFlexible Availability Job TypeCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service...
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New Port Richey, FL, United States Circle K Stores, Inc. Full timeStore 2709830: 10227 State Rd 54, New Port Richey, Florida 34655 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Customer Service...
