Customer Sales

4 days ago


Grand Haven, Michigan, United States Borowicz Family Insurance Agency, Inc Full time

Our office is quickly growing and we need someone who we can train to fit in our office puzzle The position offered is full time. Our Customer Service Representative needs to exceed customer service standards to current clients while also assisting prospects as they call in.

No prior experience is necessary.

Apply for the position today by completing the form and completing the assessment.

Property & Casualty insurance license is required.

Candidates without this license are not eligible for employment in this role.

Benefits

Annual Base Salary + Commission

Health Insurance

Mon-Fri Schedule

Career Growth Opportunities

Evenings Off

Paid Time Off (PTO)

Hands on Training


Responsibilities
  • Process customer policy change requests.
  • Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
  • Answer incoming phone calls on the first ring.
  • Schedule appointments for sales staff to meet prospective customers.
  • Responds to all inquiries, cancellation requests, and sales requests within specified timeframe.
  • Keep office supplies stocked and new employee needs met

Requirement
  • Possess an upbeat, positive and enthusiastic attitude.
  • Proficiency to multi-task, follow-thru and follow-up.
  • Great Customer Service Skills.
  • Driven and goal-oriented individual.
  • Ability to tactfully handle stressful and difficult situations.
  • Able to work in office 8:15 AM to 4:30 PM

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