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Full-Time Horticulture Customer Service Agent
1 week ago
About the Job: We are looking for a dedicated and customer-focused individual to join our team as a Full-Time Horticulture Customer Service Agent.
This role involves providing exceptional customer service to our customers via phone, email, and chat. The successful candidate will have a strong understanding of horticulture, excellent communication skills, and a positive attitude.
Key Responsibilities:
- Process customer orders accurately and efficiently.
- Respond to customer inquiries in a timely and professional manner.
- Provide expert advice on horticulture-related matters to our customers.
- Collaborate with colleagues to achieve sales goals.
- Participate in ongoing training and development programs.
Requirements:
- Previous experience in sales or marketing.
- Excellent communication and interpersonal skills.
- Able to work effectively in a fast-paced environment.
- Strong technical skills, including proficiency in CRM software.
