Senior Alliance Manager

Passionate about precision medicine and advancing the healthcare industry?We built Tempus to collect, structure, and organize data from disparate sources to power innovation and discovery. And now we are looking for a Senior Alliance Manager to join our rapidly growing Life Sciences team. This role is key to ensuring success and delivering value across our key partnerships with pharmaceutical and biotechnology companies across all Tempus product and service lines.Senior Alliance Manager - Life SciencesThe Senior Alliance Manager is responsible for cultivating and growing Tempus partnerships with life science companies to support them in advancing their research and clinical programs using Tempus products. The Alliance Management professional is dedicated to ensuring the customer’s voice is always at the forefront of how Tempus can add value to the partner’s work and, in the process, speed the delivery of care to patients.Responsibilities Serve as the primary point of contact for life sciences collaborations, ensuring satisfaction across a portfolio of products and projects to drive value for customers Develop and maintain relationships with stakeholders in client organizations through regular engagement, including in-person meetingsPlan and lead meetings with partner organizations, including steering committees, strategic business reviews, progress updates, etc.Develop a deep understanding of collaboration agreements and work with internal teams to ensure precise execution, tracking milestones, deliverables, and performance metricsOrganize and oversee data provisioning operations for clients in collaboration with internal teams, proactively identifying risks and resolving issuesConduct regular health checks on accounts, monitoring the status of active projects and proposals to ensure alignment and progressFacilitate coordination between Tempus' subject matter experts, Business Development, and other internal teams as appropriate to align on strategic initiatives and ensure all stakeholders are engaged appropriately to ensure a collaboration’s successServe as the champion for the strategic intent of the partnership, identifying and pursuing opportunities to expand the collaborationAct as the point of escalation internally and externally, resolving issues and conflicts, and providing strategic recommendations for solutionsConduct in-depth research on partner organizations, including structure, strategy, pipeline, and decision-making processes to maximize partnership successStay updated on relevant M&A activities, regulatory decisions, and product approvals/denials to anticipate partner needsTravel approximately 10% of working time, domestically and internationally Preferred Qualifications Entrepreneurial business approach; thrives in a high growth, rapidly evolving business environmentProactive mindset that can operationalize implementable solutions, and can help move both internal and external stakeholders to quickly solve problemsUnderstanding of translational research and discovery and clinical development at pharmaceutical companiesAdvanced understanding of biology and therapeutic interventions in OncologyProven ability to navigate multi-faceted client organizations with successExceptional account management, articulation of issues and an ability to navigate a wide range of stakeholders to solve problems Preferred Experience Minimum 2+ years in data partnerships/alliance management/client service/customer success/serving Life Sciences sector (Pharma / Biotech)Preferably 3+ years working with companies who serviced Life Sciences companies in Research & Development and/or Real Word DataBachelor degree in a Science or Business discipline; Advanced degree (MD, PhD, or Healthcare certification) desired #LI-SH1#LI-Hybrid#LI-RemoteWe are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Additionally, for remote roles open to individuals in unincorporated Los Angeles – including remote roles- Tempus reasonably believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: engaging positively with customers and other employees; accessing confidential information, including intellectual property, trade secrets, and protected health information; and appropriately handling such information in accordance with legal and ethical standards. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.