Customer Service Representative

2 days ago


Van Buren Charter Township, United States Willis Insurance Agency Full time

Our office is quickly growing and we need someone who we can train to fit in our office puzzle The position offered is full time. Our Customer Service Representative needs to exceed customer service standards to current clients while also assisting prospects as they call in. Property & Casualty License is necessaryApply for the position today by completing the form and completing the assessment.BenefitsHourly Base Salary + Commission + Bonus OpportunitiesPaid Time Off (PTO)Health InsuranceDental InsuranceVision InsuranceMon-Fri ScheduleCareer Growth OpportunitiesPaid HolidaysResponsibilitiesEducate clients on insurance coverage options and assist them in making informed decision. Develop relationships with referral partnersProvide exceptional customer service by responding promptly to client requests. Following up with customers timely. Resolving client issues using our resourcesAbility to establish trust and rapport with clients over the phoneRequirementPossess an upbeat, positive and enthusiastic attitude.Proficiency to multi-task, follow-thru and follow-up.Great Customer Service Skills.Passion for assisting customers. Driven and goal-oriented individual.Ability to tactfully handle stressful and difficult situations.Resilient attitude in fast-paced call environmentProven work ethic with a high level of integrityAbility to quickly learn product knowledge to problem solve, cross-sell and upsell during each client call.Property & Casualty License required,.



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