Customer Service Representative
7 days ago
Job Type Full-time Description Vortex Doors, America’s highest quality and most customer-centric commercial and industrial door installation & repair company, is seeking a dedicated and customer-focused individual to join our team as Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing them with exceptional service, resolving inquiries, and ensuring a positive customer experience. Job ResponsibilitiesCustomer Interaction: Interact with customers via phone or email in a professional and courteous manner, addressing inquiries, providing information, and offering service assistance.Problem-Solving: Identify and analyze customer needs, providing creative solutions when necessary, scheduling the appropriate services, and escalating complex issues to the appropriate management team member.Documentation: Maintain detailed and accurate records of customer interactions, inquiries, and resolutions in our customer management system.Dispatching: Efficiently dispatch vehicles and coordinated personnel to meet customer requests, considering factors like location, urgency, and availability and routed to customer sites. Product Knowledge: Develop an understanding of our products and door services to provide accurate information to customers.Great Reasons to Work at VortexHourly salary based on experienceCareer Advancement opportunitiesPositive Work EnvironmentRecognitions and RewardsComprehensive health benefits, 401K match, 8 company paid holidays, and PTOWork EnvironmentRegular shifts are available between Vortex business hours of 7:00 AM - 5:30 PM; Monday through Friday.Position requires you to be available to work in the office, not remotelyWork is performed in an office environment and requires the ability to operate standard office equipment and keyboards. Must have the ability to walk short distances and sit for prolonged periods of time.Noise level is moderate in an office environment. Requirements High school diploma or equivalent; AA/BA preferred.One (1) – three (3) years of customer service experience, or administrative background preferred.Excellent communication and interpersonal skills.Strong problem-solving and decision-making abilities.Attention to detail and accuracy in data entry.Ability to work in a fast-paced environment and able to prioritize tasks.Patience, empathy, and a customer-centric mindset.Ability to work effectively in a team and handle high-stress situations with professionalism.Proficiency in using customer service software, CRM systems, and Microsoft Office Suite. Salary Description $22.75 - 29.00
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Customer Service Representative
2 days ago
Schaumburg, Illinois, United States VORTEX INDUSTRIES, LLC Full timeVortex Doors, America's highest quality and most customer-centric commercial and industrial door installation & repair company, is seeking a dedicated and customer-focused individual to join our team as Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing them with...
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Customer Service Representative
1 week ago
Schaumburg, IL, United States Vortex Industries Full timeJob Type Full-time Description Vortex Doors, America's highest quality and most customer-centric commercial and industrial door installation & repair company, is seeking a dedicated and customer-focused individual to join our team as Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our...
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Customer Service Representative
1 day ago
Schaumburg, IL, United States Vortex Industries Full timeJob Type Full-time Description Vortex Doors, America's highest quality and most customer-centric commercial and industrial door installation & repair company, is seeking a dedicated and customer-focused individual to join our team as Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our...
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Customer Service Representative
4 days ago
Schaumburg, IL, United States PetSuites Full timeAre you looking for a role that combines customer service with wagging tails and cuddles? We are seeking a Customer Service Representative to assist our pet parents and their furry family members!Company Overview: Our Pet Resort is part of a larger company called National Veterinary Associates ("NVA") that is made up of over 1000+ locations of veterinary...
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Alterations Customer Service Representative
4 weeks ago
Schaumburg, United States David's Bridal Full timeBest Job Ever!Minimal weekday hours required (join for weekends only!). Generous Team Member discount. $400 bonus for every referral hired with NO LIMIT. Competitive hourly pay rates & team bonus. Get Paid Early!At David's Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the wedding dress...
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Alterations Customer Service Representative
3 weeks ago
Schaumburg, United States David's Bridal Full timeBest Job Ever! Minimal weekday hours required (join for weekends only!). Generous Team Member discount. $400 bonus for every referral hired with NO LIMIT. Competitive hourly pay rates & team bonus. Get Paid Early! At David's Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the wedding dress...
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Customer Service Representative
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Schaumburg, United States Sysco Full timeSales Support PositionCompany: US1630 Greco Illinois (Bellissimo Distribution, LLC)Sales Territory: NoneZip Code: 60103Travel Percentage: 0Compensation Range: $16.44 - $24.66The compensation range provided is in compliance with state specific laws. Factors that may be used to determine your actual rate of pay include your specific skills, years of experience...
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Alterations Customer Service Representative
1 week ago
Schaumburg, IL, United States David's Bridal Full timeBEST. JOB. EVER! Minimal weekday hours required (join for weekends only!) Generous Team Member discount $400 bonus for every referral hired with NO LIMIT* Competitive hourly pay rates & team bonus Get Paid Early! *Additional terms and conditions apply. At David's Bridal, we empower our customers and our employees to stay true to their dreams and find...
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Seasonal Customer Service Representative
4 weeks ago
Schaumburg, United States TIBCO Software Full timeThis job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and friendly experience Demonstrate expertise in all technologies used in Customer Service Representative, Customer Service, Seasonal, Representative, Shop, Technology, Retail
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Customer Service Representative
1 week ago
Schaumburg, IL, United States The Boyd Group Full timeCompany: Gerber Collision & Glass WELCOME TO GERBER COLLISION & GLASS Our Team Members Drive Us! Gerber Collision & Glass is one of the largest collision repair companies in North America. With $3+ billion in sales, over 1000 locations and growing, our 10,000+ team members across the United States and Canada are passionate about delivering our goal to WOW...
