Senior Program Manager

6 days ago

Scottsdale, Arizona, United States CVS Health Full time

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
 
Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary
The Program Manager (PM) Sr Manageris responsible for providing program/project oversight, day-to-day management, leadership, direction, and administration across the full project lifecycle (team formation, planning, requirements, design, build, test, deployment, and warranty support). The PM Sr Manager, requiring minimal supervision, will be responsible for effectively managing team/stakeholder expectations and engagement through clear communication of roles and responsibilities and regular status updates. The PM Sr Manager could oversee the work of other Project Managers and be responsible for providing timely, written feedback on project and performance reviews.

ACCOUNTABILITY:
Management of assigned projects including team formation and management, plan creation (scope, schedule, and budget), and project execution. Deliver all assigned projects in full compliance with CVS Health standards and as documented in formal project requirements, on-time, on-budget, and with high quality. Skilled delegation and leadership by example to help CVS Health develop our people to their full potential while delivering top performance. Ensuring all project needs are met through proactive engagement of support teams and in compliance with PM process standards.

PRIMARY DUTIES AND RESPONSIBILITIES:

Lead large, cross-organizational programs and projects with high visibility and critical timelines.

Drive successful delivery of all programs and projects on time, within scope, within budget, and in full compliance of CVS Health requirements 

Resolve complex business issues / risks and understand when to escalate to ensure resolution

Define and document project scope, ensuring all relevant SME's are engaged to produce competent and comprehensive requirements 

Work with business users and owners to understand their needs and translate into final project deliverables 

Produce a detailed project plan and monitor and control activities to remain on plan

Produce regular and thorough stakeholder communications

Manage resource availability, allocation, and project financials where applicable 

Manage changes to scope, schedule, and cost 

Ensure required project artifacts are completed and stored in the project repository

Helps on board and mentor new PMs 

Identifies and implements process improvements related to the project management standards for the team

Required Qualifications

7 + years successful Program/Project Management of medium to large scale programs and projects.

Strong Microsoft O365 (including MS Project) skills. 

Preferred Qualifications

·Proven ability to lead, influence and inspire cross-functional teams without formal authority, at all levels of a matrixed organization

·Ability to create and deliver presentations to key stakeholders that effectively communicate key findings, and summarize insights and implications to communication strategies.

·Extensive knowledge of project and program management processes, tools, templates and management techniques, especially agile methodology and mindset

·Expertise with Project Management Tools (ex. Airtable, Smartsheet, Rally, Jira, MS Project, Asana, etc.) as well as advanced skills with other MS Office programs.

·Experience deriving actionable insights

·Self-starter with strong sense of accountability

·Experience solving complex business problems and driving projects from strategy to execution

·Experience working cross-functionally to develop successful plans in an environment of fast growth, ambiguity, and shifting priorities

·Experience driving for results working collaboratively, managing multiple activities at once, and ensuring clear communication

Education
Bachelor's degree preferred; will consider comparable work experience

Pay Range

The typical pay range for this role is:

$75,400.00 - $166,000.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program. 
 
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off ("PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. 
 

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