Inside Sales/Customer Service
6 days ago
Title: Inside Sales / Customer ServiceHopefully, this will be your last job as is the case with many Fessenden Hall employees. Fessenden Hall has been in business since 1890 making it a well-established company promising long term employment. Joining the Fessenden Hall family comes with perks to support you in your personal and professional journey. Experience what being a part of the Fessenden Hall family feels like. Be encouraged and cheered on by your managers and coworkers to live a great life and be supported while you work with us. Many Fessenden Hall employees have been with the company from 20-40 years. Fessenden Hall provides excellent health insurance at a very low cost to their employees, 401k and both short- and long-term disability. Salary: Hourly compensation is commensurate with experience.Benefits: Company provided medical, dental, life insurance, short term disability, long term disability, accidental death and dismemberment and 401(k).Reports to: Inside Sales ManagerFunction:Engage our customers through incoming telephone calls, email and walk-in inquiries to facilitate product purchases and favorable brand opinions. Utilize computer data base information, Supplier contacts, Operations personnel, Dept. Managers to collect and communicate accurate information back to customers. Assist with Customer -the-counter sales including handling payments and credit card transactions.Facilitate and follow-up on quotations for non-stock items (special orders).Solicits orders via telephone from existing customers.Provides administrative support for assigned Field Sales Representatives. Responsibilities:Manage high volume of incoming calls and emails with the intention of providing prompt, courteous, and efficient handling of customer orders and inquiries. The goal is to provide superior service to our customers.Identify, assess and fulfill customers' needs by building sustainable relationships of trust through open and interactive communication with customer base.Provide assistance to customers and potential customers who come to the sales counter for information.Provides support to assigned Field Sales Representative for such things as sample requests, expediting orders and other requests.Meet or exceed personal/customer service team sales targets and call handling quotas.Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure customer satisfaction.Maintain records of significant customer interactions.Follow communication procedures, guidelines and policies.Go the extra mile to engage customers and ensure superior customer service.Performs additional duties as assigned, such as, operation of the cash register, credit card machine and pulling orders.Participates in company-sponsored educational programs and sales meetings as required.Overtime work may be required from time to time for physical inventory, company meetings or other similar corporate activities. Requirements:On site position.High School Diploma or better.Experience in countertop, cabinetry or related business is an advantage.Excellent inter-personal and Customer Service Skills.Basic keyboarding skills.Basic mathematic skills.Familiarity with Microsoft Office programs and ability to learn our Agility software.Ability to multi-task and manage stressful situations calmly and appropriately.
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Inside Sales/Customer Service
2 weeks ago
Pennsauken, NJ, United States Fessenden Hall Inc Full timeTitle: Inside Sales / Customer Service Hopefully, this will be your last job as is the case with many Fessenden Hall employees. Fessenden Hall has been in business since 1890 making it a well-established company promising long term employment. Joining the Fessenden Hall family comes with perks to support you in your personal and professional journey....
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Inside Sales/Customer Service
7 days ago
Pennsauken, NJ, United States Fessenden Hall Inc Full timeTitle: Inside Sales / Customer Service Hopefully, this will be your last job as is the case with many Fessenden Hall employees. Fessenden Hall has been in business since 1890 making it a well-established company promising long term employment. Joining the Fessenden Hall family comes with perks to support you in your personal and professional journey....
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Operations Admin
4 weeks ago
Franklin Township, United States SHI Full timeInside Sales Operations AdminThe Inside Sales Operations Admin is responsible for assisting and supporting the team and customers by processing overflow work from the sales team. The Admin will learn and carry out a variety of process driven tasks that include, but are not limited to, managing communications, placing orders, working in business application...
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Operations Admin
4 weeks ago
Franklin Township, United States SHI GmbH Full timeAbout Us Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $16 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI is our...
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Customer and Sales Service
3 days ago
Waterford Township, United States Vibrant Life Senior Living Full timeJob Description Under the direction, and with the support of the Sales Service Manager provide outstanding customer service and inside sales as required to maintain and enhance current business.Respond to customers, outside sales representatives and internal departments which include the following duties: Manage and process all communications from customers...
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Customer Service Representative
5 days ago
Pennsauken, NJ, United States TopBuild Full timeAbout Your Future with Distribution International Are you looking for a career with an industry leader that drives the future of energy-efficient insulation and building material products? Is being part of a company that is recognized as a "Great Place to Work" of value to you? Look no further! At Distribution International, you will be part of a diverse and...
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Customer Service Representative
1 day ago
Pennsauken, NJ, United States TopBuild Full timeAbout Your Future with Distribution International Are you looking for a career with an industry leader that drives the future of energy-efficient insulation and building material products? Is being part of a company that is recognized as a "Great Place to Work" of value to you? Look no further! At Distribution International, you will be part of a diverse and...
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Customer Service Representative
1 week ago
Pennsauken, NJ, United States TopBuild Full timeAbout Your Future with Distribution International Are you looking for a career with an industry leader that drives the future of energy-efficient insulation and building material products? Is being part of a company that is recognized as a "Great Place to Work" of value to you? Look no further! At Distribution International, you will be part of a diverse and...
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Customer Service Representative
2 weeks ago
Pennsauken, NJ, United States TopBuild Full timeAbout Your Future with Distribution International Are you looking for a career with an industry leader that drives the future of energy-efficient insulation and building material products? Is being part of a company that is recognized as a "Great Place to Work" of value to you? Look no further! At Distribution International, you will be part of a diverse and...
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Customer Service Representative
3 days ago
Pennsauken, NJ, United States TopBuild Full timeAbout Your Future with Distribution International Are you looking for a career with an industry leader that drives the future of energy-efficient insulation and building material products? Is being part of a company that is recognized as a "Great Place to Work" of value to you? Look no further! At Distribution International, you will be part of a diverse and...
