Customer and Sales Service
3 days ago
Job Description Under the direction, and with the support of the Sales Service Manager provide outstanding customer service and inside sales as required to maintain and enhance current business.Respond to customers, outside sales representatives and internal departments which include the following duties: Manage and process all communications from customers and sales personnel, (order status, inventory levels, delivery tracking information, order changes, cancellations, and pricing).Analyze requests and process accordingly to the appropriate personnel and relay information back to customers and/or sales personnel. Process orders, blankets and releases to meet customer requirements. Maintain customer inventory to meet demand. Coordinate shipments and delivery schedules. Review and perform immediate short term corrective action in response to customer issues/complaints, by clarifying the complaint, determining the cause of the issue, and involving the appropriate personnel. Work with other departments to provide proactive service to meet customer requirements by thinking 10 steps ahead. Continuously evaluate and identify opportunities to drive process improvements that positively impact customer needs. Requirements and Qualifications Experience in Customer and Sales Service, with a minimum of 5 years’ experience. Strong communication and problem-solving skills Knowledge of MS office programs such as Word, excel and Contact Management programs. Excellent math skills and high accuracy. Team player with the ability to work effectively with others as well as independently. Ability to logically organize and accurately document activities. Strong analytical/data-driven decision-making skills Ability to multitask in a fast-paced environment. High School Diploma or GED required Job Type: Full-time Salary: $24.00 - $26.00 per hour Expected hours: 40 per week. Benefits: Opportunity for Bonuses 401(k) Dental insurance Health insurance Paid time off Vision insurance Shift: 8-hour shift 8:00-4:45 Monday to Friday Work setting: In-person Office Ability to commute/relocate: Waterford, MI: Reliably commute or planning to relocate before starting work (Required) Work Location: In person
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Customer Service/Sales
4 weeks ago
Waterford, United States Home Depot Full timeCustomer Service/Sales | Home Depot 6215 - WATERFORD Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project....
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Customer Service/Sales
3 weeks ago
Waterford, United States Home Depot (Retail) Full timeCustomer Service/Sales | Home Depot6215 - WATERFORDJob DescriptionPosition Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project....
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Pro Customer Service Sales
2 weeks ago
Waterford, United States Home Depot Full timePro Customer Service Sales The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product...
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Pro Customer Service Sales
2 days ago
Waterford, United States Home Depot (Retail) Full timePro Customer Service SalesThe Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations...
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Waterford, United States Phoenix Acquisition Full timeWe’re looking for a Retail Customer Service and Sales Representative who thrives in a fast-paced, dynamic environment and is passionate about connecting with people. In this role, you will interact directly with customers to provide product information, assist with purchasing decisions, and deliver a top-notch shopping experience.This is the perfect...
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Customer Service Associate
3 weeks ago
Waterford Township, United States Ollie's Bargain Outlet Full timeOllie's Bargain Outlet - 4998 Dixie Highway [Retail Associate / Team Member] As a Customer Service Associate at Ollie's Bargain Outlet, you'll: Greet and acknowledge every customer as they enter and exit the store and as they approach the front end; Accurately and efficiently operate the register; Approve refunds for other Associates up to a specified dollar...
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Customer Service Specialist
2 weeks ago
Waterford Township, United States Kotz Heating & Air Full timeKotz Heating and Air, Waterford MI.We are locally owned and operated, serving the residents of Oakland County, MI since 1929. Proudly serving Waterford, Clarkston, Birmingham, Royal Oak, Walled Lake, and the surrounding areas. We offer the highest quality the industry has to offer in heating, air conditioning, plumbing, indoor air quality, and water...
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Customer Service/Sales
4 weeks ago
Stafford Township, United States Home Depot (Retail) Full timeCustomer Service/Sales | Home DepotPosition Purpose:Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. They learn about products using our tools and provide information to customers in order to sell an entire project. Associates in this position will learn how to...
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Customer Service/Sales
3 weeks ago
Lacey Township, United States Home Depot (Retail) Full timeCustomer Service/Sales | Home DepotPosition Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will...
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Customer Service/Sales
3 weeks ago
Orion Township, United States Home Depot (Retail) Full timeCustomer Service/SalesLocation: LAKE ORION, MIPosition Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this...
