Bilingual Technical Support Specialist
1 week ago
Position Overview: Find out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below. The Bilingual Technical Support Specialist provides exceptional customer service and technical assistance to our clients in both English and Spanish. This role is responsible for troubleshooting software, hardware, and network-related issues, ensuring timely and effective resolution while maintaining a positive customer experience. Key Responsibilities: * Provide technical support to customers via phone, email, chat, and remote assistance tools. * Troubleshoot and resolve hardware, software, and connectivity issues. * Communicate technical information clearly and effectively in both languages. * Document support interactions, issue resolutions, and system performance in the company’s CRM or ticketing system. * Escalate complex issues to higher-level technical teams when necessary. * Assist with setup, installation, and configuration of software or devices. * Maintain up-to-date knowledge of company products, services, and technical procedures. * Participate in team meetings, training sessions, and process improvement initiatives. Qualifications: * Education: High School Diploma. College degree a plus but not a requirement * Experience: 1–3 years of technical support or help desk experience preferred. * Languages: Proficiency in English and Spanish (both written and spoken). * Technical Skills: Knowledge of Windows operating systems. * Familiarity with network troubleshooting (TCP/IP, VPN, routers). * Experience with ticketing systems (Zendesk or HubsSpot). * Must be willing to work (Tuesdays through Saturdays) Job Type: Full-time Pay: From $46,000.00 per year Benefits: * Dental insurance * Health insurance * Paid time off * Vision insurance Work Location: In person
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Bilingual Technical Support Specialist
3 weeks ago
Kansas City, United States NestPay Full timeBenefits: Competitive salary Dental insurance Health insurance Paid time off Position Overview: The Bilingual Technical Support Specialist provides exceptional customer service and technical assistance to our clients in both English and Spanish. This role is responsible for troubleshooting software, hardware, and network-related issues, ensuring timely and...
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Bilingual Technical Support Specialist
1 week ago
Kansas City, United States NestPay Full timePosition Overview:For a complete understanding of this opportunity, and what will be required to be a successful applicant, read on.The Bilingual Technical Support Specialist provides exceptional customer service and technical assistance to our clients in both English and Spanish. This role is responsible for troubleshooting software, hardware, and...
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Bilingual Technical Support Specialist
1 week ago
Kansas City, United States NestPay Full timePosition Overview: For a complete understanding of this opportunity, and what will be required to be a successful applicant, read on. The Bilingual Technical Support Specialist provides exceptional customer service and technical assistance to our clients in both English and Spanish. This role is responsible for troubleshooting software, hardware, and...
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Chesterfield, MO, United States BlinkRx Full timeHi, BlinkRx is currently hiring "Bilingual Korean/Vietnamese Customer Support Specialist" to work Fulltime with us. Interested candidates can share their resume to "rajkumar.medapati@blinkhealth.com". Position: Bilingual Korean/Vietnamese Customer Support Specialist Location: Chesterfield, MO & Pittsburgh, PA Responsibilities: Receive inbound phone calls to...
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Chesterfield, MO, United States BlinkRx Full timeHi, BlinkRx is currently hiring "Bilingual Korean/Vietnamese Customer Support Specialist" to work Fulltime with us. Interested candidates can share their resume to "rajkumar.medapati@blinkhealth.com". Position: Bilingual Korean/Vietnamese Customer Support Specialist Location: Chesterfield, MO & Pittsburgh, PA Responsibilities: Receive inbound phone calls to...
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Chesterfield, MO, United States BlinkRx Full timeHi, All candidates should make sure to read the following job description and information carefully before applying. BlinkRx is currently hiring "Bilingual Korean/Vietnamese Customer Support Specialist" to work Fulltime with us. Interested candidates can share their resume to "rajkumar.medapati@blinkhealth.com". Position: Bilingual Korean/Vietnamese Customer...
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Lead Technical Support Specialist
7 days ago
Kansas City, Missouri, United States Purpose Technology Group Full time:Overview:Located on site or Client LocationAs a Lead Technical Support Specialist, you will be responsible for overseeing a team of support specialists within a Managed Service Provider (MSP) environment. You will play a crucial role in ensuring the timely and effective resolution of client technical issues, while providing guidance and mentorship to your...
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Engineering Technical Support Specialist
3 weeks ago
Kansas City, United States Clearance Jobs Full timeEngineering Technical Support SpecialistPeraton is seeking skilled and qualified candidates for an Engineering Technical Support Specialist to join our team of diverse, qualified individuals. The Engineering Technical Support Specialist works at the United States Postal Service (USPS) Central Repair Facility (CRF) in Kansas City, MO. The CRF is a depot...
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Technical Support Specialist
3 hours ago
Kansas City, United States The Phoenix Group Full timeAbout the RoleWe’re looking for a hands-on IT professional to support our team with both in-office and remote technology needs. You’ll play a key role in keeping systems running smoothly, assisting colleagues with technical issues, and helping implement new technology initiatives across our offices. This is a hybrid role based in Kansas City, with...
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Technical Specialist
4 weeks ago
Kansas City, United States Commerce Bank Full timeAbout Working at Commerce Building a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn’t stop there. Our culture is about our people, the ones in our communities and the ones that work...
