Bilingual Customer Support Specialist(Korean/Vietnamese)

3 weeks ago


Chesterfield MO, United States BlinkRx Full time

Hi, All candidates should make sure to read the following job description and information carefully before applying. BlinkRx is currently hiring "Bilingual Korean/Vietnamese Customer Support Specialist" to work Fulltime with us. Interested candidates can share their resume to "rajkumar.medapati@blinkhealth.com". Position: Bilingual Korean/Vietnamese Customer Support Specialist Location: Chesterfield, MO & Pittsburgh, PA Responsibilities: Receive inbound phone calls to resolve routine and new issues with patients, doctors and insurers Provide patient care to accurately support pharma programs and triage to appropriate teams when required Strive to meet and exceed structured performance targets. Document all call information and data discovery according to operating procedures Utilize Knowledge Base materials as a foundation for resolving inquiries Maintain confidentiality of patient and proprietary information Develop a working knowledge of company related security and privacy practices. Participate in continued education on product changes, new features and product launches Help improve the patient experience by sharing feedback with management to further develop the product, materials and processes Requirements: Bilingual Vietnamese required, with strong command of the English language High school diploma or GED required, Bachelor’s degree strongly preferred Customer service or inbound call center experience required Healthcare, pharmacy or other relevant industry experience strongly preferred Strong verbal and written communication skills Sound technical skills, analytical ability, good judgment, and strong operational focus A passion for providing top-notch patient care Ability to work with peers in a team effort and cross-functionally Strong technical aptitude and ability to learn complex new software Location/Hours: Full time, 40 hrs/week (5x8), rotating Saturdays 1/month: 9am- 5pm Availability Monday-Friday across various shifts 8am- 9pm (including 8am-4pm, 9am-5pm, 10am-6pm, 11am-7pm, 12pm-8pm, and 1pm-9pm) Scheduling flexibility, as your schedule may change over time according to business needs Onsite: 400 South Woods Mill Rd, Suite 100, Chesterfield, MO 63017 Benefits Medical, dental, and vision insurance plans that fit your needs 401(k) retirement plan Paid time off, sick time & holidays Paid parental/baby bonding leave Daily meal stipend for onsite marketplace Pre-tax transit benefits and free onsite parking



  • Chesterfield, MO, United States BlinkRx Full time

    Hi, BlinkRx is currently hiring "Bilingual Korean/Vietnamese Customer Support Specialist" to work Fulltime with us. Interested candidates can share their resume to "rajkumar.medapati@blinkhealth.com". Position: Bilingual Korean/Vietnamese Customer Support Specialist Location: Chesterfield, MO & Pittsburgh, PA Responsibilities: Receive inbound phone calls to...


  • Chesterfield, MO, United States BlinkRx Full time

    Hi, BlinkRx is currently hiring "Bilingual Korean/Vietnamese Customer Support Specialist" to work Fulltime with us. Interested candidates can share their resume to "rajkumar.medapati@blinkhealth.com". Position: Bilingual Korean/Vietnamese Customer Support Specialist Location: Chesterfield, MO & Pittsburgh, PA Responsibilities: Receive inbound phone calls to...


  • Chesterfield, United States BlinkRx Full time

    Hi,BlinkRx is currently hiring "Bilingual Korean/Vietnamese Customer Support Specialist" to work Fulltime with us. Interested candidates can share their resume to "rajkumar.medapati@blinkhealth.com".Position: Bilingual Korean/Vietnamese Customer Support SpecialistLocation: Chesterfield, MO & Pittsburgh, PAResponsibilities:Receive inbound phone calls to...


  • Chesterfield, United States BlinkRx Full time

    Hi,BlinkRx is currently hiring "Bilingual Korean/Vietnamese Customer Support Specialist" to work Fulltime with us. Interested candidates can share their resume to "rajkumar.medapati@blinkhealth.com".Position: Bilingual Korean/Vietnamese Customer Support SpecialistLocation: Chesterfield, MO & Pittsburgh, PAResponsibilities:Receive inbound phone calls to...


  • Chesterfield, United States BlinkRx Full time

    Hi,Please read the information in this job post thoroughly to understand exactly what is expected of potential candidates.BlinkRx is currently hiring "Bilingual Korean/Vietnamese Customer Support Specialist" to work Fulltime with us. Interested candidates can share their resume to " ".Position: Bilingual Korean/Vietnamese Customer Support SpecialistLocation:...


  • Chesterfield, MO, United States BlinkRx Full time

    Hi,BlinkRx is currently hiring "Bilingual Korean/Vietnamese Customer Support Specialist" to work Fulltime with us. Interested candidates can share their resume to "rajkumar.medapati@".Position: Bilingual Korean/Vietnamese Customer Support SpecialistLocation: Chesterfield, MO & Pittsburgh, PAResponsibilities:Receive inbound phone calls to resolve routine and...


  • Chesterfield, MO, United States BlinkRx Full time

    Hi,BlinkRx is currently hiring "Bilingual Korean/Vietnamese Customer Support Specialist" to work Fulltime with us. Interested candidates can share their resume to "rajkumar.medapati@".Position: Bilingual Korean/Vietnamese Customer Support SpecialistLocation: Chesterfield, MO & Pittsburgh, PAResponsibilities:Receive inbound phone calls to resolve routine and...


  • Chesterfield, MO, United States BlinkRx Full time

    Hi,BlinkRx is currently hiring "Bilingual Korean/Vietnamese Customer Support Specialist" to work Fulltime with us. Interested candidates can share their resume to "rajkumar.medapati@".Position: Bilingual Korean/Vietnamese Customer Support SpecialistLocation: Chesterfield, MO & Pittsburgh, PAResponsibilities:Receive inbound phone calls to resolve routine and...


  • Chesterfield, MO, United States BlinkRx Full time

    Hi,BlinkRx is currently hiring "Bilingual Korean/Vietnamese Customer Support Specialist" to work Fulltime with us. Interested candidates can share their resume to "rajkumar.medapati@".Position: Bilingual Korean/Vietnamese Customer Support SpecialistLocation: Chesterfield, MO & Pittsburgh, PAResponsibilities:Receive inbound phone calls to resolve routine and...


  • Chesterfield, MO, United States BlinkRx Full time

    Hi,BlinkRx is currently hiring "Bilingual Korean/Vietnamese Customer Support Specialist" to work Fulltime with us. Interested candidates can share their resume to "rajkumar.medapati@".Position: Bilingual Korean/Vietnamese Customer Support SpecialistLocation: Chesterfield, MO & Pittsburgh, PAResponsibilities:Receive inbound phone calls to resolve routine and...