Guest Service Agent
1 week ago
Candlewood Suites- Mt. Pleasant, SC
We are seeking a Guest Service Agent to become a part of our team
Responsibilities:
- Register and assign rooms to guests
- Confirm phone and online reservations
- Respond to guest needs, requests, and complaints
- Collect payment from departing guests
- Keep records of occupied rooms and guests
- Communicate pertinent guest information to designated departments
- 7am-3pm shifts available
- 3pm-11pm shifts available
Qualifications:
- Previous experience in customer service, front desk service, or other related fields
- Ability to build rapport with guests
- Strong organizational skills
- Excellent written and verbal communication skills
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