Sales Representative

13 hours ago

Chesterfield, United States Automotive Product Consultants Full time
Job DescriptionJob Description

About Us: 

Automotive Product Consultants (APC) provides an array of services in the automotive industry and other industries. Our core service, the APC Follow-Up Program, is a proven system that provides dealerships with a second opportunity to sell sales and service customers F&I products after they have left the dealership. 

 

Principal Purpose of Position: 

At APC, we are a little different from other call centers as all of our marketing is branded. We have relationships with over 3,000 different dealers and a handful of auto manufacturers that we market on behalf on.  As a sales rep you will be answering inbound sales call from branded marketing and making outbound calls to follow up with these leads. 

  

Duties and Responsibilities: 

• Answer inbound sales calls: Manage a high volume of inbound calls, exceeding 40 plus calls per day, while maintaining professionalism and providing excellent customer service. 

• Make follow-up sales calls: Conduct follow-up calls to customers who have shown interest in products or services, aiming to convert leads into sales 

• Ensure all policies and procedures are maintained and implemented: Adhere to company policies and procedures, ensuring compliance in all sales interactions to maintain high standards of service 

• Recommend and share successful sales approaches with co-workers and management to add to the success of the entire company: Collaborate with colleagues and management to share successful sales strategies and techniques, contributing to the overall success of the sales team and the company. 

• Strive to increase rapport with customers: Build and maintain positive relationships with customers, understanding their needs and preferences to enhance the sales experience and increase customer loyalty 

• Basic data entry and documentation: Maintain accurate and detailed records of inbound customer calls, including customer information, inquiries, and outcomes, to track sales performance and improve future interactions 

  

Qualifications: 

• Preferably 1 year of call center, previous service contract sales or insurance sales experience required 

• Ability to effectively communicate with customers over the phone, convey product information, and address customer inquiries and concerns 

• Proven ability to meet or exceed sales targets, with experience in outbound or inbound sales. 

• Strong customer service skills, with the ability to build rapport with customers and provide a positive customer service. 

• Ability to accurately enter and document customer information and sales transactions 

• Ability to adapt to different customer interactions and sales scenarios, i.e., handle objections, resolve problems, customer inquiries 

• Proficiency in basic data entry and familiarity with customer relationship management (CRM) software or similar systems 

• Highly driven to achieve and exceed sales targets, with a focus on driving revenue for the company 

  

Our Employees Enjoy: 

• Competitive starting draw & Commission $3,000 per month draw to start. 

• 401K with company match 

• Medical, vision and dental insurance 

• Paid vacation and personal time 

• Career advancement opportunities 

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