Restoration Operations Manager

18 hours ago

Waltham, United States Voda Cleaning & Restoration of West Boston Full time
Job DescriptionJob Description

Benefits/Perks:

  • Competitive salary
  • Paid time off
  • Bonus based on performance
  • Rewarded for company growth
  • Exercise independent judgment
  • Direct report to owner

*MUST HAVE 2-5 years of experience managing restoration projects in water, mold mitigation & remediation. Fire/smoke and/or biohazard cleanup is a good to have*
 

Operations Manager Job Summary:

This position is a pivotal leadership position within the cleaning and restoration industry, responsible for overseeing all aspects of the company's operations. This role entails managing daily business activities, ensuring projects are completed efficiently, and maintaining high levels of customer satisfaction. The Operations Manager will develop strategic plans to drive business growth, manage company resources, and uphold strict compliance with industry standards. With a focus on quality service delivery, the Operations Manager also nurtures client relationships, leads and mentors staff, and optimizes operational processes. Ideal candidates will have a strong background in management, proven industry experience, and relevant certifications such as IICRC. This role is suited for a dynamic leader looking to make a significant impact in a fast-paced environment. 


 

Operations Manager Responsibilities:  

  • Manage day-to-day operations including job estimating, costing & documentation; staffing, scheduling, supervising & inspecting jobs; technician training, inventory/supplies tracking & purchasing; equipment maintenance; recordkeeping; and employee relations.
  • Plan and execute projects to completion; write job estimates and obtain written contracts and payment terms for projects; coordinate estimates from subcontractors.
  • Train, supervise, discipline & positively engage with staff and contract labor to promote professional development.
  • Oversee and ensure timely, efficient, consistent and professional delivery of high-quality customer services in accordance with Company and industry standards.
  • Maintain strategic relationships with vendors and subcontractors.
  • Develop and foster relationships of trust with customers that build brand recognition, promote public awareness and a positive Company reputation.
  • Provide honest, accurate information & professional advice to customers including recommended v. necessary work, cost and pricing, job timing, scheduling, etc. 
  • Consistently meet or exceed Company targets for COGs, job costing, direct labor, quality and customer satisfaction.
  • Maintain efficient and accurate flow of production paperwork from job site to administration.
  • Coordinate resource planning of technicians, laborers, and subcontractors with scheduler.
  • Track equipment used on company jobs; order materials required for projects and coordinate delivery to the job site.
  • Maintain effective communication with customers and third parties including property owners, managers, insurance representatives, etc.
  • Perform property inspections and complete reports.
  • Maintain project files. 
  • Perform production work.
     

 

 Operations Manager Qualifications:

  • MUST HAVE two (2) to five (5) years of relevant industry experience including managing restoration projects and supervising crews. Relevant industry experience includes water, fire/smoke, mold mitigation & remediation, and/or biohazard cleanup.
  • Proficient technical skills, experience, and certifications in areas of service Company provides. Possession of 3 or more of the following industry certifications (IICRC or equivalent) is a plus: Water Restoration Technician (WRT), Applied Structural Drying Technician (ASD), Carpet Cleaning Technician (CCT), Anti-Microbial Remediation Technician (AMRT), Fire & Smoke Restoration Technician (FSRT), Mold Remediation Specialist (MRS), Trauma & Crime Scene Technician (TCST). 
  • Intermediate to advanced proficiency in computers, software applications, the internet, and industry-specific technology including CRMs, project management software, 3-D rendering applications, MS Word, Excel, etc.
    • Comfortability in creating Xactimate estimates.
  • Appropriate math and financial skills: demonstrated ability to prepare job budgets, translate scopes of work into manpower planning, project completion times, materials purchasing, etc.
  • Effective in receiving feedback and input from customers and employees, seeking out additional information or unspoken issues, and providing timely responses.
  • Strong written and verbal communication skills. Write clear, precise, well-organized emails, proposals, etc. using appropriate vocabulary and word usage, proper grammar & punctuation.
     

 

Kind of People We Look For: 

  • Outgoing and engaging personality.
  • Willing to roll up your sleeves and contribute to hands-on tasks and operational duties as needed.
  • Open-minded and willing to learn and evolve.
  • Able to follow instructions and teach others.
  • Want to make a positive impact on their company, clients, and communities.
     

 

Other Requirements:

  • Valid driver’s license, clean driving record & insurable driver.
  • Effective written and oral communication in English with basic math and computer skills.
  • Ability to lift a minimum of 50lbs regularly, up to 100lbs with assistance.
  • Ability to climb ladders, work at ceiling heights, work in tight spaces, sit/stand/walk for prolonged periods of time, repetitively push/pull/lift/carry objects, work with/around cleaning products/chemicals.
  • Ability to work overtime as needed.
  • Ability to travel locally & out of state occasionally.
  • Ability to successfully complete a background check subject to applicable law.
  • Being part of an on-call rotation schedule.
     

APPLY NOW
Compensation: $70,000.00 - $85,000.00 per year

  • Operations Manager

    2 weeks ago

    Waltham, Massachusetts, United States Voda Cleaning & Restoration of West Boston Full time

    Join Our TeamWe are seeking a highly skilled Restoration Operations Manager to lead our team in West Boston. As a key member of our leadership team, you will be responsible for driving business growth, managing company resources, and upholding strict compliance with industry standards.The ideal candidate will have a strong background in management, proven...

  • Restoration Project Manager

    2 weeks ago

    Waltham, Massachusetts, United States Voda Cleaning & Restoration of West Boston Full time

    Voda Cleaning & RestorationWe are a leading provider of cleaning and restoration services in West Boston, dedicated to delivering high-quality solutions to our clients. Our team is passionate about providing exceptional customer service and ensuring the highest level of satisfaction.Job OverviewWe are seeking an experienced Restoration Operations Manager to...

  • Restoration Operations Director

    2 weeks ago

    Waltham, Massachusetts, United States Voda Cleaning & Restoration of West Boston Full time

    About the RoleThis Operations Manager position at Voda Cleaning & Restoration of West Boston is responsible for overseeing all aspects of the company's operations. The role requires a strong leader who can manage daily business activities, ensure project completion efficiency, and maintain high customer satisfaction levels.Main Responsibilities:Manage...

  • Project Operations Specialist

    2 weeks ago

    Waltham, Massachusetts, United States Voda Cleaning & Restoration of West Boston Full time

    Job DetailsVoda Cleaning & Restoration of West Boston is seeking a highly skilled Operations Manager to join our team. As a key member of our management team, you will be responsible for overseeing all aspects of our operations, ensuring timely and efficient project completion, and maintaining high levels of customer satisfaction.This role requires a strong...

  • Structural Engineer/Restoration Consultant

    4 weeks ago

    Waltham, MA, United States Walker Consultants Full time

    Restoration Consultant Work Location: Waltham, MA Employment Type: Full-time regular About This Opportunity In this role, your time will be spent researching, analyzing, and solving structural deficiencies involving high-rises, historical buildings, parking structures, plazas, building envelopes, water-retention structures, tunnels, and bridges. You...

  • Operations Manager

    1 month ago

    Waltham, Massachusetts, United States EMCOR Facilities Services Full time

    About Us:At EMCOR Facilities Services, we provide a range of services that support various sectors including financial services, manufacturing, pharmaceutical, transportation, and education. Our team of experts ensures the daily operation of commercial spaces across the United States is smooth and efficient.Job Title: Operations ManagerCompensation...

  • Laboratory Operations Manager

    6 days ago

    Waltham, United States eTeam Full time

    Job Title: GMU CMC Operations LeadLocation: Waltham, MA-Local candidates only Fully ONSITE role Duration: 12 MonthsPay Rate: $45.00- $48.00/hr on W2Department: Genomic Medicine Unit CMCMust have: • Minimum of 5 years of experience in research and development environment operations, R&D pharma operations experience • Experience in management experience,...

  • Laboratory Operations Manager

    2 weeks ago

    Waltham, United States eTeam Full time

    Job Title: GMU CMC Operations LeadLocation: Waltham, MA-Local candidates only Fully ONSITE role Duration: 12 MonthsPay Rate: $45.00- $48.00/hr on W2Department: Genomic Medicine Unit CMCMust have: • Minimum of 5 years of experience in research and development environment operations, R&D pharma operations experience • Experience in management experience,...

  • CMC Operations Manager

    6 days ago

    Waltham, United States Integrated Resources, Inc ( IRI ) Full time

    About the department: The Genomic Medicine Unit Chemistry Manufacturing & Control (CMC) development organization is responsible for all aspects of drug development, from molecule/pre-candidate to product approval. This encompasses drug substance (DS), drug product (DP) and analytical development, DS/DP clinical manufacturing, and support of global regulatory...

  • CMC Operations Manager

    7 days ago

    Waltham, United States Integrated Resources, Inc ( IRI ) Full time

    About the department: The Genomic Medicine Unit Chemistry Manufacturing & Control (CMC) development organization is responsible for all aspects of drug development, from molecule/pre-candidate to product approval. This encompasses drug substance (DS), drug product (DP) and analytical development, DS/DP clinical manufacturing, and support of global regulatory...

  • Financial Operations Manager

    2 weeks ago

    Waltham, Massachusetts, United States Apellis Full time

    We are seeking a highly skilled Financial Operations Manager to oversee the financial operations of Apellis Pharmaceuticals, Inc. This role will be responsible for the month end close process, including journal entries, account reconciliations and other accounting related activities.Responsibilities:

  • Hotel Operations Manager

    2 weeks ago

    Waltham, Massachusetts, United States Extended Stay America Full time

    About the Role">As a Hotel Operations Manager at Extended Stay America, you will be responsible for assisting the General Manager in managing hotel day-to-day operations. Your primary goal will be to ensure optimum performance and continual improvement in guest satisfaction and associate satisfaction.Your Key Responsibilities">">Direct and oversee the daily...

  • Cloud Operations Manager

    3 weeks ago

    Waltham, Massachusetts, United States Massachusetts Medical Society Full time

    The Massachusetts Medical Society is seeking a skilled Cloud Operations Manager to lead our growing SRE team and drive operational excellence, technical innovation, and strategic alignment within our hybrid infrastructure.Key Responsibilities:Provide leadership, mentorship, and guidance to a team of SREs/DevOps professionalsCollaborate with stakeholders to...

  • Clinical Operations Manager

    1 month ago

    Waltham, Massachusetts, United States Upstream Bio Full time

    About the RoleWe are seeking a seasoned Clinical Operations Manager to lead our verekitug clinical development program.Job Summary:This is a senior leadership role that will oversee the planning, execution, and delivery of large-scale global clinical trials for the treatment of severe asthma, chronic rhinosinusitis with nasal polyps (CRSwNP), and chronic...

  • Multi-Unit Operations Manager

    1 month ago

    Waltham, Massachusetts, United States Extended Stay America Full time

    Overview: We are seeking an experienced Multi-Unit Operations Manager to oversee and manage all aspects of multi-unit property management operations and sales within relevant organizational and statutory policies.Job SummaryThis is a challenging role that requires strong leadership skills, strategic thinking, and the ability to drive results in a fast-paced...

  • eTeam | Laboratory Operations Manager

    2 weeks ago

    waltham, United States eTeam Full time

    Job Title: GMU CMC Operations LeadLocation: Waltham, MA-Local candidates only Fully ONSITE role Duration: 12 MonthsPay Rate: $45.00- $48.00/hr on W2Department: Genomic Medicine Unit CMCMust have: • Minimum of 5 years of experience in research and development environment operations, R&D pharma operations experience • Experience in management experience,...

  • Payroll Operations Manager

    2 weeks ago

    Waltham, Massachusetts, United States Madrigalpharma Full time

    About Madrigalpharma:Madrigalpharma is a biopharmaceutical company focused on developing novel therapeutics for non-alcoholic steatohepatitis (NASH) and metabolic dysfunction associated steatohepatitis (MASH). Our first therapy, Rezdiffra (resmetirom), has received accelerated approval by the U.S. Food and Drug Administration (FDA) for treating adults with...

  • Quality Manager

    1 week ago

    Waltham, Massachusetts, United States Goodwin Recruiting Full time

    Job TitleQuality Manager - Manufacturing Operations LeaderAbout the JobWe are seeking a seasoned Quality Manager to lead our manufacturing operations team. The successful candidate will oversee daily activities, ensuring smooth and efficient business processes.Key ResponsibilitiesOversee full production cycle, including workforce, equipment, materials,...

  • Senior Regulatory Affairs Operations Manager

    3 weeks ago

    Waltham, Massachusetts, United States Lifelancer Full time

    Unlock your potential in a dynamic biopharmaceutical company.Syndax Pharmaceuticals is seeking a Senior Regulatory Affairs Operations Manager to support the quality and timely regulatory submissions for all company products.This role involves implementing regulatory systems, establishing processes, and overseeing global submissions, working closely with...

  • Business Operations Manager

    2 weeks ago

    Waltham, Massachusetts, United States Lifelancer Full time

    Job Title: Business Operations Manager - Clinical TeamLocation: United StatesEmployment Type: Full-timeAbout Lifelancer and Apogee TherapeuticsLifelancer is a talent-hiring platform connecting professionals with opportunities in life sciences, pharma, health sciences, healthtech, and IT. We are proud to partner with companies like Apogee Therapeutics to...