Hotel Operations Manager
2 days ago
About the Role
">As a Hotel Operations Manager at Extended Stay America, you will be responsible for assisting the General Manager in managing hotel day-to-day operations. Your primary goal will be to ensure optimum performance and continual improvement in guest satisfaction and associate satisfaction.
Your Key Responsibilities
">- ">
- Direct and oversee the daily activities of hourly staff, including scheduling and training.">
- Ensure that all associates are trained and complete required training timely.">
- Promote an exceptional workplace culture, ensuring safety and security procedures are in place.">
- Train associates to drive company initiatives that increase revenue, lower costs, and improve guest and associate satisfaction.">
- Serve as the first level of management contact for guest service issues.">
Benefits of Working with Us
">We offer a competitive salary range of $60,000 - $80,000 per year, depending on experience. Other benefits include:
">- ">
- Weekly pay">
- Great working environment">
- Employee recognition programs">
- Medical insurance">
- Dental insurance">
- Vision insurance">
- Health care and dependent care flexible spending accounts">
- Employer-paid basic life and AD&D insurance">
- Employer-paid long-term disability">
- 401(k) savings plan">
- Paid time off">
- Employee assistance program (EAP)">
- Employee perks program offering discounts to major companies">
Requirements
">To be successful in this role, you should have a strong understanding of hospitality operations and excellent communication skills. You should also be able to work effectively in a fast-paced environment and make sound decisions quickly.
Salary: $65,000 - $75,000 per year
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