Project Operations Specialist

3 days ago


Waltham, Massachusetts, United States Voda Cleaning & Restoration of West Boston Full time
Job Details

Voda Cleaning & Restoration of West Boston is seeking a highly skilled Operations Manager to join our team. As a key member of our management team, you will be responsible for overseeing all aspects of our operations, ensuring timely and efficient project completion, and maintaining high levels of customer satisfaction.

This role requires a strong background in project management, excellent communication skills, and a proven track record of delivering high-quality results. If you are a dynamic leader looking to make a significant impact in a fast-paced environment, we encourage you to apply.

Key Responsibilities:

  • Manage day-to-day operations, including job estimating, costing, and documentation, as well as staffing, scheduling, and supervising restoration teams.
  • Plan and execute projects to completion, writing job estimates and obtaining written contracts and payment terms for projects, coordinating estimates from subcontractors.
  • Develop and maintain strategic relationships with vendors and subcontractors, providing honest, accurate information, and professional advice to customers.
  • Consistently meet or exceed company targets for COGs, job costing, direct labor, quality, and customer satisfaction.

Required Qualifications:

  • MUST HAVE two (2) to five (5) years of relevant industry experience, including managing restoration projects and supervising crews.
  • Proficient technical skills, experience, and certifications in areas of service provided by the company, such as water, fire/smoke, mold mitigation & remediation, and/or biohazard cleanup.
  • Intermediate to advanced proficiency in computers, software applications, the internet, and industry-specific technology, including CRMs, project management software, 3-D rendering applications, MS Word, Excel, etc.

Salary: $70,000.00 - $85,000.00 per year.



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